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PEER SUPPORT SPECIALIST CERTIFICATION EXAM STUDY
GUIDE TEST BANK FINAL REVIEW EXAM NEWEST EXAM
WITH COMPLETE QUESTIONS AND CORRECT DETAILED
ANSWERSVERIFIED 100% ALREADY GRADED A+ ACTUAL
TEST BANK FINAL EXAM BEST FOR EXAM
What should a Peer Support Specialist do when a consumer feels
overwhelmed with daily tasks? ......ANSWER......Share how the Peer
Support Specialist creates a daily routine that helps them complete
their tasks.
How should Ryan respond to Xochitl's inquiry about group members?
......ANSWER......Tell Xochitl that they cannot talk about the members in
the hallway nor share in detail but all is well.
What is an appropriate response for a Peer Support Specialist when a
consumer has roommate issues? ......ANSWER......Invite the consumer
to discuss the issues further to brainstorm ideas on how to respond and
overcome barriers.
What should a Peer Support Specialist do when a consumer is worried
about substance use effects? ......ANSWER......Offer to tell the consumer
about recovery options, including managed use and medication-
assisted treatment.
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How should a Peer Support Specialist respond to a consumer worried
about fentanyl in their substance? ......ANSWER......Offer to share
resources on where they can access fentanyl test strips and Narcan.
What should a Peer Support Specialist do when discussing personal
values with a consumer? ......ANSWER......Answer honestly and ask the
consumer about their beliefs and how they assist them in their
recovery.
How can a Peer Support Specialist help a consumer who is unfamiliar
with dating resources? ......ANSWER......Offer to go online with the
consumer to research resources together.
How should documentation be handled for a consumer attending
multiple services? ......ANSWER......Submit one note per individual
service, even when the consumer comes in twice in one day.
What should a Peer Support Specialist do if a group member is upset
about discussing spirituality? ......ANSWER......Refer to the group's
comfort agreement and if needed, add an item to it regarding
spirituality using Peer Support Specialist principles and values as a
guide.
What does OARS stand for in motivational interviewing?
......ANSWER......Open-ended questions, Affirmations, Reflective
Listening, Summarizing
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What is change talk? ......ANSWER......When a person is talking about
something they want to change in their lives.
How should a Peer Support Specialist respond to a member hesitant to
quit smoking? ......ANSWER......Tell the peer member you are hearing
that they have considered it in the past and this is a goal they seem to
be coming back to then ask what it is that they like about smoking.
How should a Peer Support Specialist assist a member nervous about
going to new places for services? ......ANSWER......Provide the
information for the free clothing site to the peer member and offer to
accompany them when they go to assist them throughout the process.
What should a Peer Support Specialist do if they overhear stigmatizing
language used by a care team member? ......ANSWER......Talk to the care
team member to explain why such language is harmful to Peer Support
Specialists and consumers and offer alternatives.
How should a Peer Support Specialist respond to a member requesting
help with suntan lotion? ......ANSWER......Peer Support Specialist
proceeds to apply the suntan lotion.
How should a Peer Support Specialist respond to a consumer asking
about medications for anxiety? ......ANSWER......Tell the consumer that
they cannot give them advice on medication because they are not a
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licensed physician and everyone responds differently to each one,
however they can share what's been successful for them.
How could a Peer Support Specialist respond to a consumer worried
about returning to work after 4 years? ......ANSWER......The Peer
Support specialist tells the consumer they should brainstorm on how to
turn this big goal into smaller goals.
What is the role of a Peer Support Specialist? ......ANSWER......To explore
with consumers their gifts and strengths, helping them see themselves
at their best.
What should a Peer Support Specialist do if a consumer struggles with
loneliness and thoughts of self-harm? ......ANSWER......Share the
program's warmline number and explain how to use it.
What is the main purpose of wellness planning? ......ANSWER......To
create an action plan for when challenges related to stressors arise.
What action should a Peer Support Specialist take if their personal
stressors are activated while supporting a consumer?
......ANSWER......Discuss the matter with their supervisor to gather
feedback on how to navigate support while maintaining their own
recovery.
PEER SUPPORT SPECIALIST CERTIFICATION EXAM STUDY
GUIDE TEST BANK FINAL REVIEW EXAM NEWEST EXAM
WITH COMPLETE QUESTIONS AND CORRECT DETAILED
ANSWERSVERIFIED 100% ALREADY GRADED A+ ACTUAL
TEST BANK FINAL EXAM BEST FOR EXAM
What should a Peer Support Specialist do when a consumer feels
overwhelmed with daily tasks? ......ANSWER......Share how the Peer
Support Specialist creates a daily routine that helps them complete
their tasks.
How should Ryan respond to Xochitl's inquiry about group members?
......ANSWER......Tell Xochitl that they cannot talk about the members in
the hallway nor share in detail but all is well.
What is an appropriate response for a Peer Support Specialist when a
consumer has roommate issues? ......ANSWER......Invite the consumer
to discuss the issues further to brainstorm ideas on how to respond and
overcome barriers.
What should a Peer Support Specialist do when a consumer is worried
about substance use effects? ......ANSWER......Offer to tell the consumer
about recovery options, including managed use and medication-
assisted treatment.
,2|Page
How should a Peer Support Specialist respond to a consumer worried
about fentanyl in their substance? ......ANSWER......Offer to share
resources on where they can access fentanyl test strips and Narcan.
What should a Peer Support Specialist do when discussing personal
values with a consumer? ......ANSWER......Answer honestly and ask the
consumer about their beliefs and how they assist them in their
recovery.
How can a Peer Support Specialist help a consumer who is unfamiliar
with dating resources? ......ANSWER......Offer to go online with the
consumer to research resources together.
How should documentation be handled for a consumer attending
multiple services? ......ANSWER......Submit one note per individual
service, even when the consumer comes in twice in one day.
What should a Peer Support Specialist do if a group member is upset
about discussing spirituality? ......ANSWER......Refer to the group's
comfort agreement and if needed, add an item to it regarding
spirituality using Peer Support Specialist principles and values as a
guide.
What does OARS stand for in motivational interviewing?
......ANSWER......Open-ended questions, Affirmations, Reflective
Listening, Summarizing
,3|Page
What is change talk? ......ANSWER......When a person is talking about
something they want to change in their lives.
How should a Peer Support Specialist respond to a member hesitant to
quit smoking? ......ANSWER......Tell the peer member you are hearing
that they have considered it in the past and this is a goal they seem to
be coming back to then ask what it is that they like about smoking.
How should a Peer Support Specialist assist a member nervous about
going to new places for services? ......ANSWER......Provide the
information for the free clothing site to the peer member and offer to
accompany them when they go to assist them throughout the process.
What should a Peer Support Specialist do if they overhear stigmatizing
language used by a care team member? ......ANSWER......Talk to the care
team member to explain why such language is harmful to Peer Support
Specialists and consumers and offer alternatives.
How should a Peer Support Specialist respond to a member requesting
help with suntan lotion? ......ANSWER......Peer Support Specialist
proceeds to apply the suntan lotion.
How should a Peer Support Specialist respond to a consumer asking
about medications for anxiety? ......ANSWER......Tell the consumer that
they cannot give them advice on medication because they are not a
, 4|Page
licensed physician and everyone responds differently to each one,
however they can share what's been successful for them.
How could a Peer Support Specialist respond to a consumer worried
about returning to work after 4 years? ......ANSWER......The Peer
Support specialist tells the consumer they should brainstorm on how to
turn this big goal into smaller goals.
What is the role of a Peer Support Specialist? ......ANSWER......To explore
with consumers their gifts and strengths, helping them see themselves
at their best.
What should a Peer Support Specialist do if a consumer struggles with
loneliness and thoughts of self-harm? ......ANSWER......Share the
program's warmline number and explain how to use it.
What is the main purpose of wellness planning? ......ANSWER......To
create an action plan for when challenges related to stressors arise.
What action should a Peer Support Specialist take if their personal
stressors are activated while supporting a consumer?
......ANSWER......Discuss the matter with their supervisor to gather
feedback on how to navigate support while maintaining their own
recovery.
