MAN3303 ACTUAL TEST QUESTIONS AND
ANSWERS FULL SOLUTION VIEW AHEAD
●● Organizational performance is a measure of how efficiently and
effectively managers use available resources to satisfy customers and
achieve organizational goals.
Answer: True
●● An advantage of achieving the right worker-task specialization and
linking people and tasks by the speed of the production line is:
Answer: Lower costs
●● In his studies, Adam Smith found that the performance of the
factories in which workers specialized in only one or a few tasks was
much greater than the performance of the factory in which each worker
performed all the tasks
Answer: True
●● A low-cost strategy allows an organization to attract customers by
selling goods of inferior quality at a very low price.
Answer: False
●● In which of the following managerial tasks are work relationships
restructured to facilitate the interaction and cooperative efforts of
,organizational members, all of whom strive to achieve organizational
goals?
Answer: Planning
●● Strategies are a cluster of decisions concerning what organizational
goals to pursue, what actions to take, and how to use resources to
achieve these goals.
Answer: True
●● A company with a low level of efficiency and low level of
effectiveness is most likely to produce
Answer: A low-quality product that customers do not want
●● _____ is a measure of how efficiently and effectively managers use
available resources to satisfy customers and achieve organizational goals
Answer: Organizational Performance
●● _____ is defined as the ability of one organization to outperform
other organizations because it produces desired goods or services more
efficiently and effectively than its competitors.
Answer: Competitive Advantage
●● A(n) _____ is a collection of people who work together and
coordinate their actions to achieve a wide variety of goals.
,Answer: Organization
●● Bureaucracy is a formal system of organization and administration
designed to ensure efficiency and effectiveness.
Answer: True
●● At a recent staff meeting, Jim was praised by his CEO for always
choosing the right goals to pursue. The quality that Jim displays here is
efficiency.
Answer: False
●● The measure of how productively an organization uses its resources
to achieve a goal is known as _____.
Answer: Efficiency
●● Management science theory is a contemporary approach to
management that focuses on the use of rigorous quantitative techniques
to help managers make maximum use of organizational resources to
produce goods and services.
Answer: True
●● In a bureaucratic system of administration, obedience owed to a
manager depends on his or her personal qualities such as personality and
social status.
, Answer: False
●● Managers affect society directly with their decisions regarding the
use of resources.
Answer: True
●● Empowering employees can lead to so many kinds of performance
gains that organizations often use their reward systems to promote
empowerment.
Answer: True
●● Planning strategies is a simple and straightforward process, since it is
done under circumstances when the result is known and assured.
Answer: False
●● The human relations movement in management theory advocates
that supervisors be trained to manage subordinates in ways that elicit
their cooperation and increase their productivity.
Answer: True
●● Which of the following statements is consistent with the principles of
scientific management?
Answer: Increase job specialization in order to make the production
process more efficient.
ANSWERS FULL SOLUTION VIEW AHEAD
●● Organizational performance is a measure of how efficiently and
effectively managers use available resources to satisfy customers and
achieve organizational goals.
Answer: True
●● An advantage of achieving the right worker-task specialization and
linking people and tasks by the speed of the production line is:
Answer: Lower costs
●● In his studies, Adam Smith found that the performance of the
factories in which workers specialized in only one or a few tasks was
much greater than the performance of the factory in which each worker
performed all the tasks
Answer: True
●● A low-cost strategy allows an organization to attract customers by
selling goods of inferior quality at a very low price.
Answer: False
●● In which of the following managerial tasks are work relationships
restructured to facilitate the interaction and cooperative efforts of
,organizational members, all of whom strive to achieve organizational
goals?
Answer: Planning
●● Strategies are a cluster of decisions concerning what organizational
goals to pursue, what actions to take, and how to use resources to
achieve these goals.
Answer: True
●● A company with a low level of efficiency and low level of
effectiveness is most likely to produce
Answer: A low-quality product that customers do not want
●● _____ is a measure of how efficiently and effectively managers use
available resources to satisfy customers and achieve organizational goals
Answer: Organizational Performance
●● _____ is defined as the ability of one organization to outperform
other organizations because it produces desired goods or services more
efficiently and effectively than its competitors.
Answer: Competitive Advantage
●● A(n) _____ is a collection of people who work together and
coordinate their actions to achieve a wide variety of goals.
,Answer: Organization
●● Bureaucracy is a formal system of organization and administration
designed to ensure efficiency and effectiveness.
Answer: True
●● At a recent staff meeting, Jim was praised by his CEO for always
choosing the right goals to pursue. The quality that Jim displays here is
efficiency.
Answer: False
●● The measure of how productively an organization uses its resources
to achieve a goal is known as _____.
Answer: Efficiency
●● Management science theory is a contemporary approach to
management that focuses on the use of rigorous quantitative techniques
to help managers make maximum use of organizational resources to
produce goods and services.
Answer: True
●● In a bureaucratic system of administration, obedience owed to a
manager depends on his or her personal qualities such as personality and
social status.
, Answer: False
●● Managers affect society directly with their decisions regarding the
use of resources.
Answer: True
●● Empowering employees can lead to so many kinds of performance
gains that organizations often use their reward systems to promote
empowerment.
Answer: True
●● Planning strategies is a simple and straightforward process, since it is
done under circumstances when the result is known and assured.
Answer: False
●● The human relations movement in management theory advocates
that supervisors be trained to manage subordinates in ways that elicit
their cooperation and increase their productivity.
Answer: True
●● Which of the following statements is consistent with the principles of
scientific management?
Answer: Increase job specialization in order to make the production
process more efficient.
