3CX BASIC LATEST 2026 COMPREHENSIVE EXAM
QUESTIONS AND ANSWERS GRADED A+
✔✔Both 3CX Android and iOS clients support PUSH - ✔✔T
✔✔The latest supported and recommended firmware for supported IP phones can be
downloaded from the UPDATES page of the 3CX Management Console - ✔✔T
✔✔ - ✔✔F
✔✔The only way to listen to a Voice Message from your extension is by checking the
Voicemail menu from your IP phone. - ✔✔F
✔✔Once 3CX is fully installed, the chosen public FQDN is mapped and locked in your
License key until it is manually released. - ✔✔T
✔✔Digital Receptionists have the ability to smartly dial extensions through the CALL BY
NAME functionality, where the first 3 letters of the last name must be entered on the
phones keyboard - ✔✔T
✔✔A DIGITAL RECEPTIONIST can be configured to route calls based on caller voice
input. - ✔✔F
✔✔You must set up your own PUSH account to use the 3CX Client on Android. -
✔✔NO
✔✔ An IP phone on network A (for example, 192.168.0.0/24) is started and made
known for presence via multicast. Will 3CX display this device on the PHONES page of
the 3CX Management Console if it is on Network B (for example, 192.168.1.0/24)? -
✔✔NO
✔✔The installer configures the operating system time zone according to what you
selected during the Linux and Windows wizard. - ✔✔T
✔✔The 3CX Client can be installed on computers running Windows, MacOS, Android
and iOS operating systems - ✔✔T
✔✔You must set up your own PUSH account to use the 3CX Client on Android. -
✔✔NO
✔✔A DIGITAL RECEPTIONIST can be configured to route calls based on caller voice
input. - ✔✔F
, ✔✔Digital Receptionists have the ability to smartly dial extensions through the CALL BY
NAME functionality, where the first 3 letters of the last name must be entered on the
phones keyboard - ✔✔T
✔✔All Emergency Numbers must be configured in the 3CX Management Console -
✔✔T
✔✔A supported IP phone can be configured manually by completing each configuration
on the web interface of the device, one by one. Is the device still covered by 3CX
Support when problems occur with manual configuration? - ✔✔NO
✔✔When adding VoIP providers, you should ensure that firewall verification has run
before configuration, without any reported errors - ✔✔T
✔✔SIP ALG must be disabled on your firewall as it UNCONTROLLABLY alters the
content within packets that are sent/received - ✔✔T
✔✔A single digital receptionist can handle multiple calls at the same time - ✔✔T
✔✔Using VoIP providers only requires that the forwarded/NAT ports on your firewall be
SIP port (default 5060 UDP/TCP) and audio ports (default 9000-10999 UDP). - ✔✔T
✔✔Can the 3CX control unit be installed, activated and operated without internet
access? - ✔✔NO
✔✔The default length of the Voicemail PIN is 3 digits - ✔✔F
✔✔Take a look at the edit comparison page (https://www.3cx.com/ordering/pricing/) and
answer the following question: You want to test how two 3CX PBX installations can be
joined. One license is a 3CX FREE EDITION and the other a 3CX ENTERPRISE
EDITION. Can these editions be connected via a Bridge? - ✔✔NO
✔✔While the caller is connected to a Digital Receptionist he can dial an external
number and connect directly to this number - ✔✔F
✔✔3CX can update the firmware of supported IP phones and LEGACY - ✔✔F
✔✔Can 3CX be installed on Linux Debian 7 using KVM as a Hypervisor platform? -
✔✔NO
✔✔The 3CX Web Client cannot remotely control 3CX Clients - ✔✔F
✔✔The Windows 3CX App can also be provisioned using the QR code. - ✔✔T
QUESTIONS AND ANSWERS GRADED A+
✔✔Both 3CX Android and iOS clients support PUSH - ✔✔T
✔✔The latest supported and recommended firmware for supported IP phones can be
downloaded from the UPDATES page of the 3CX Management Console - ✔✔T
✔✔ - ✔✔F
✔✔The only way to listen to a Voice Message from your extension is by checking the
Voicemail menu from your IP phone. - ✔✔F
✔✔Once 3CX is fully installed, the chosen public FQDN is mapped and locked in your
License key until it is manually released. - ✔✔T
✔✔Digital Receptionists have the ability to smartly dial extensions through the CALL BY
NAME functionality, where the first 3 letters of the last name must be entered on the
phones keyboard - ✔✔T
✔✔A DIGITAL RECEPTIONIST can be configured to route calls based on caller voice
input. - ✔✔F
✔✔You must set up your own PUSH account to use the 3CX Client on Android. -
✔✔NO
✔✔ An IP phone on network A (for example, 192.168.0.0/24) is started and made
known for presence via multicast. Will 3CX display this device on the PHONES page of
the 3CX Management Console if it is on Network B (for example, 192.168.1.0/24)? -
✔✔NO
✔✔The installer configures the operating system time zone according to what you
selected during the Linux and Windows wizard. - ✔✔T
✔✔The 3CX Client can be installed on computers running Windows, MacOS, Android
and iOS operating systems - ✔✔T
✔✔You must set up your own PUSH account to use the 3CX Client on Android. -
✔✔NO
✔✔A DIGITAL RECEPTIONIST can be configured to route calls based on caller voice
input. - ✔✔F
, ✔✔Digital Receptionists have the ability to smartly dial extensions through the CALL BY
NAME functionality, where the first 3 letters of the last name must be entered on the
phones keyboard - ✔✔T
✔✔All Emergency Numbers must be configured in the 3CX Management Console -
✔✔T
✔✔A supported IP phone can be configured manually by completing each configuration
on the web interface of the device, one by one. Is the device still covered by 3CX
Support when problems occur with manual configuration? - ✔✔NO
✔✔When adding VoIP providers, you should ensure that firewall verification has run
before configuration, without any reported errors - ✔✔T
✔✔SIP ALG must be disabled on your firewall as it UNCONTROLLABLY alters the
content within packets that are sent/received - ✔✔T
✔✔A single digital receptionist can handle multiple calls at the same time - ✔✔T
✔✔Using VoIP providers only requires that the forwarded/NAT ports on your firewall be
SIP port (default 5060 UDP/TCP) and audio ports (default 9000-10999 UDP). - ✔✔T
✔✔Can the 3CX control unit be installed, activated and operated without internet
access? - ✔✔NO
✔✔The default length of the Voicemail PIN is 3 digits - ✔✔F
✔✔Take a look at the edit comparison page (https://www.3cx.com/ordering/pricing/) and
answer the following question: You want to test how two 3CX PBX installations can be
joined. One license is a 3CX FREE EDITION and the other a 3CX ENTERPRISE
EDITION. Can these editions be connected via a Bridge? - ✔✔NO
✔✔While the caller is connected to a Digital Receptionist he can dial an external
number and connect directly to this number - ✔✔F
✔✔3CX can update the firmware of supported IP phones and LEGACY - ✔✔F
✔✔Can 3CX be installed on Linux Debian 7 using KVM as a Hypervisor platform? -
✔✔NO
✔✔The 3CX Web Client cannot remotely control 3CX Clients - ✔✔F
✔✔The Windows 3CX App can also be provisioned using the QR code. - ✔✔T
