7/6/26, 2:38 Smart Serve
PM
ProServe Alberta 2026 Exam & Study Notes
Flashcards & Practice Questions | Complete
Verified Q&A | Responsible Liquor Service
Certification AGLC ProServe Exam Prep.
ProServe provides?
Social responsibility training in regard to liquor sales and serving and does not
replace training required of me by my employer
AGLC
Alberta Gaming and Liquor
Commission 50 Corriveau Ave
St Albert
T8N3T5
18774366336
Who needs proserve
everyone basically except kitchen staff,cleaning staff, and bussers
Class C
Special event
needs PS by first day of event
Expiry
5 years
Have 30 days from start date of employment to complete
ProTect
for events excluding minors
1/23
,7/6/26, 2:38 Smart Serve
PM
Purpose of PS
-helps curb problem of underage drinking
-reduce alcohol over consumption
-decrease impaired driving
-decrease risk of violence
-includes legal responsibility and liabilities
-identifying intoxication
2/23
, 7/6/26, 2:38 Smart Serve
PM
-responsible strategies
-refusing service or sale of alcohol
Helps employers, hosts, workers be socially responsible how?
harm reduction
Helps make safe enjoyable atmosphere how?
teaching legal liability and workplace safety
Other people do jobs that help support responsible liquor service because they
deal with customers too. They can:
-help you identify people who are under the age of 18 (minors)
-point out people who show signs of having had too much to drink
-tell you when they think a customer or guest has been over-served
-make supervisors aware when liquor is illegally bought or stored
Primary Service Providers
people who are connected with liquor service or sales and have direct contact
with customers or guests. Security staff have a special role: monitor customers
upon arrival or departure, observe customer behaviour, and may see liquor
being hidden.
Secondary Service Providers
Do not sell or serve liquor themselves, but they do work where liquor is sold
or served. They usually do not have direct contact with customers or guests.
Bartender is a
Primary provider
Ticket taker is a
Primary provider
Usher is a
Secondary provider
3/23
PM
ProServe Alberta 2026 Exam & Study Notes
Flashcards & Practice Questions | Complete
Verified Q&A | Responsible Liquor Service
Certification AGLC ProServe Exam Prep.
ProServe provides?
Social responsibility training in regard to liquor sales and serving and does not
replace training required of me by my employer
AGLC
Alberta Gaming and Liquor
Commission 50 Corriveau Ave
St Albert
T8N3T5
18774366336
Who needs proserve
everyone basically except kitchen staff,cleaning staff, and bussers
Class C
Special event
needs PS by first day of event
Expiry
5 years
Have 30 days from start date of employment to complete
ProTect
for events excluding minors
1/23
,7/6/26, 2:38 Smart Serve
PM
Purpose of PS
-helps curb problem of underage drinking
-reduce alcohol over consumption
-decrease impaired driving
-decrease risk of violence
-includes legal responsibility and liabilities
-identifying intoxication
2/23
, 7/6/26, 2:38 Smart Serve
PM
-responsible strategies
-refusing service or sale of alcohol
Helps employers, hosts, workers be socially responsible how?
harm reduction
Helps make safe enjoyable atmosphere how?
teaching legal liability and workplace safety
Other people do jobs that help support responsible liquor service because they
deal with customers too. They can:
-help you identify people who are under the age of 18 (minors)
-point out people who show signs of having had too much to drink
-tell you when they think a customer or guest has been over-served
-make supervisors aware when liquor is illegally bought or stored
Primary Service Providers
people who are connected with liquor service or sales and have direct contact
with customers or guests. Security staff have a special role: monitor customers
upon arrival or departure, observe customer behaviour, and may see liquor
being hidden.
Secondary Service Providers
Do not sell or serve liquor themselves, but they do work where liquor is sold
or served. They usually do not have direct contact with customers or guests.
Bartender is a
Primary provider
Ticket taker is a
Primary provider
Usher is a
Secondary provider
3/23
