7/6/26, 1:53 Smart Serve flashcard sets |
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Smart Serve Ontario 2026 Exam Questions and Answers
Fully Solved Updated Latest Version | Complete Verified
Test Bank with Explanations | Smart Serve Certification
Study Guide AGCO LLCA 2019
T / F: The Government of Canada issues licences for the sale and service of alcohol in
Ontario.
F: The AGCO issues licences for the sale, service and delivery of alcohol and is
responsible for regulating the alcohol, gaming and horse racing sectors and cannabis
retail in accordance with the principles of honesty and integrity, and in the public
interest. In doing so, the AGCO administers the Liquor Licence and Control Act, 2019,
the Gaming Control Act, 1992, and the Horse Racing Licence Act, 2015 and the
Cannabis Licence Act, 2018. The AGCO also administers the charity lottery licensing
Order-in-Council 1413/08.
T/F: The minimum age for someone to sell, serve, handle or deliver alcohol in Ontario is 18.
T: The minimum age for someone to sell, serve, handle or deliver alcohol in Ontario is
18. They must also be Smart Serve certified.
T/F: You could be held civilly and/or criminally liable if you serve too much alcohol to a
customer.
T: The Liquor Licence and Control Act, 2019 (LLCA) is legislation that outlines the laws
and regulations affecting the sale, service and delivery of alcohol in Ontario. This
includes that a licensee cannot permit intoxication, and cannot sell or serve someone
who is or appears to be intoxicated.
T/F: After an intoxicated customer has left your establishment, you are no longer liable for
him or her.
F: Your liability does not end when the customer leaves. If you have served a customer
to the point of intoxication, you are liable for them until they are sober again.
T/F: Drinking coffee will help a person who is intoxicated sober up faster
F: Drinking coffee, water or eating food will not help someone sober up faster. Once
alcohol has been absorbed by the body and moves into the bloodstream, only time will
help.
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,7/6/26, 1:53 Smart Serve flashcard sets |
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T/F: An 8 ounce glass of beer is equal to an 8 ounce glass of wine.
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, 7/6/26, 1:53 Smart Serve flashcard sets |
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F: There are big differences in the alcohol content found in beer, wine, and spirits.
This program will introduce a benchmark called a "Standard Drink" to help you
estimate the amount of alcohol each customer has consumed.
T/F: You can refuse the sale of alcohol to any customer even if they produce a valid I.D.
T: It is your legal obligation to refuse the sale of alcohol to anyone if you have reason
to believe he/she is intoxicated and/or you suspect they may be purchasing alcohol
for an underage person.
T/F: A customer can show identification without a photo to prove they are age 19 or older.
F: A valid I.D. is one that is issued by the government and must include a person's
photograph and date of birth.
T/F: If an intoxicated customer arrives at your establishment, you should not let them in.
T: You cannot allow an intoxicated customer to enter or remain on the premises of a
licensed establishment.
T/F: On average, the body can metabolize approximately 2 standard drinks in one hour.
F: On average, the body can metabolize approximately 1 standard drink per hour.
T/F: Alcohol is a stimulant that speeds up the central nervous system.
F: Alcohol is a depressant that slows down the central nervous system and impacts how
a person thinks, acts and moves.
T/F: Once alcohol gets into the bloodstream it will be carried throughout the body, into
tissues and organs (e.g. the brain).
T: Alcohol begins to move through the stomach, intestines, and into the bloodstream,
even as the first drink is being consumed. Every heartbeat then carries it throughout
the body, into tissues and organs.
T/F: The amount of alcohol in the bloodstream is called Blood Alcohol Concentration (BAC).
T: Blood Alcohol Concentration is measured by the amount of alcohol (milligrams) found
in 100 millilitres of blood and is shown in grams per 100mL.
T/F: The body uses chemicals in the liver to break down (metabolize) the alcohol so that it
https://quizlet.com/search?query=Smart- 3/30
Serve&type=sets&page=9
PM Quizlet
Smart Serve Ontario 2026 Exam Questions and Answers
Fully Solved Updated Latest Version | Complete Verified
Test Bank with Explanations | Smart Serve Certification
Study Guide AGCO LLCA 2019
T / F: The Government of Canada issues licences for the sale and service of alcohol in
Ontario.
F: The AGCO issues licences for the sale, service and delivery of alcohol and is
responsible for regulating the alcohol, gaming and horse racing sectors and cannabis
retail in accordance with the principles of honesty and integrity, and in the public
interest. In doing so, the AGCO administers the Liquor Licence and Control Act, 2019,
the Gaming Control Act, 1992, and the Horse Racing Licence Act, 2015 and the
Cannabis Licence Act, 2018. The AGCO also administers the charity lottery licensing
Order-in-Council 1413/08.
T/F: The minimum age for someone to sell, serve, handle or deliver alcohol in Ontario is 18.
T: The minimum age for someone to sell, serve, handle or deliver alcohol in Ontario is
18. They must also be Smart Serve certified.
T/F: You could be held civilly and/or criminally liable if you serve too much alcohol to a
customer.
T: The Liquor Licence and Control Act, 2019 (LLCA) is legislation that outlines the laws
and regulations affecting the sale, service and delivery of alcohol in Ontario. This
includes that a licensee cannot permit intoxication, and cannot sell or serve someone
who is or appears to be intoxicated.
T/F: After an intoxicated customer has left your establishment, you are no longer liable for
him or her.
F: Your liability does not end when the customer leaves. If you have served a customer
to the point of intoxication, you are liable for them until they are sober again.
T/F: Drinking coffee will help a person who is intoxicated sober up faster
F: Drinking coffee, water or eating food will not help someone sober up faster. Once
alcohol has been absorbed by the body and moves into the bloodstream, only time will
help.
https://quizlet.com/search?query=Smart- 1/30
Serve&type=sets&page=9
,7/6/26, 1:53 Smart Serve flashcard sets |
PM Quizlet
T/F: An 8 ounce glass of beer is equal to an 8 ounce glass of wine.
https://quizlet.com/search?query=Smart- 2/30
Serve&type=sets&page=9
, 7/6/26, 1:53 Smart Serve flashcard sets |
PM Quizlet
F: There are big differences in the alcohol content found in beer, wine, and spirits.
This program will introduce a benchmark called a "Standard Drink" to help you
estimate the amount of alcohol each customer has consumed.
T/F: You can refuse the sale of alcohol to any customer even if they produce a valid I.D.
T: It is your legal obligation to refuse the sale of alcohol to anyone if you have reason
to believe he/she is intoxicated and/or you suspect they may be purchasing alcohol
for an underage person.
T/F: A customer can show identification without a photo to prove they are age 19 or older.
F: A valid I.D. is one that is issued by the government and must include a person's
photograph and date of birth.
T/F: If an intoxicated customer arrives at your establishment, you should not let them in.
T: You cannot allow an intoxicated customer to enter or remain on the premises of a
licensed establishment.
T/F: On average, the body can metabolize approximately 2 standard drinks in one hour.
F: On average, the body can metabolize approximately 1 standard drink per hour.
T/F: Alcohol is a stimulant that speeds up the central nervous system.
F: Alcohol is a depressant that slows down the central nervous system and impacts how
a person thinks, acts and moves.
T/F: Once alcohol gets into the bloodstream it will be carried throughout the body, into
tissues and organs (e.g. the brain).
T: Alcohol begins to move through the stomach, intestines, and into the bloodstream,
even as the first drink is being consumed. Every heartbeat then carries it throughout
the body, into tissues and organs.
T/F: The amount of alcohol in the bloodstream is called Blood Alcohol Concentration (BAC).
T: Blood Alcohol Concentration is measured by the amount of alcohol (milligrams) found
in 100 millilitres of blood and is shown in grams per 100mL.
T/F: The body uses chemicals in the liver to break down (metabolize) the alcohol so that it
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Serve&type=sets&page=9
