ACM® Candidate Handbook for Case
Manager Certification
ACM® Certification
Credential for health care case management professionals.
Throughput
Efficiency measure of patient flow in healthcare.
Collaboration
Working together among healthcare professionals for patient care.
Screening
Initial assessment to identify patient needs and risks.
Assessment
Comprehensive evaluation of patient health and needs.
Planning
Developing a strategy for patient care and services.
Advocacy
Supporting and promoting patient rights and needs.
Evaluation
Reviewing patient outcomes and care effectiveness.
Care Coordination
Organizing patient care activities among multiple providers.
Intervention
Actions taken to improve patient health outcomes.
Regulation
Compliance with healthcare laws and standards.
Transitions
Movement of patients between different care settings.
Ethics
Moral principles guiding healthcare practices.
Independent Testing Agency
Third-party organization administering certification examinations.
Examination Fee
Cost required to take the certification exam.
Eligibility Requirements
Criteria candidates must meet to take the exam.
Pass/Fail Score Determination
Method for evaluating exam performance.
Remote Proctoring
Supervised online examination process for candidates.
Recertification
Process of renewing certification after a set period.
Confidentiality
Protection of patient and candidate information.
Nondiscrimination Policy
Commitment to fair treatment in examination processes.
,Practice Examination
Sample test to prepare candidates for certification.
ACM® Certification
Credential for case managers in healthcare systems.
PSI
Independent testing agency for ACM® examinations.
NBCM
National Board for Case Management overseeing certification.
ACMA
American Case Management Association supporting case managers.
Examination Content
Topics covered in the ACM® examination.
Multiple-Choice Examination
Standard format for ACM® certification assessment.
Specialty Simulation Examination
Practical assessment of case management skills.
Core Content Outline
Framework detailing essential examination topics.
Examination Time Limit
Duration allowed to complete the examination.
Identification Requirements
Necessary documents to verify candidate identity.
Security Protocols
Measures to ensure examination integrity.
Examination Restrictions
Rules governing candidate behavior during exam.
Misconduct
Inappropriate behavior leading to disqualification.
Personal Belongings Policy
Guidelines on items allowed during examination.
Sample Questions
Examples of questions on the ACM® exam.
Nondiscrimination Policy
Commitment to equality among examination candidates.
Credential Types
ACM-RN and ACM-SW for nurses and social workers.
Competence Measurement
Assessment of entry-level skills in case management.
Professional Practice Standards
Guidelines promoting quality in case management.
Broad-Based Knowledge
Comprehensive understanding required for certification.
Critical Thinking Skills
Analytical abilities necessary for case management.
Application Process
Steps to apply for ACM® certification.
, References
Sources for further information on certification.
ACM Certification
Accredited Case Manager program for nurses and social workers.
NBCM
National Board for Case Management governing ACM certification.
ACMA
American Case Management Association managing ACM certification.
ACM-RN
Credential for Registered Nurses in case management.
ACM-SW
Credential for Social Workers in case management.
Core Examination
110 multiple-choice questions for ACM certification.
Pretest Questions
20 unscored questions for future exam development.
Simulation Portion
Five specialty-specific problems, including scored and pretest.
Eligibility Requirements
Criteria for candidates to take the ACM exam.
RN Requirements
Valid nursing license and work experience required.
SW Requirements
Degree from accredited school or valid license needed.
Exam Duration
2 hours for multiple-choice, 90 minutes for simulation.
Passing Scores
Required scores to obtain ACM-RN or ACM-SW designation.
Exam Order
Multiple-choice and simulation exams administered randomly.
NBCM Mission
Promote standards for safe health care case management.
ACMA Mission
Support health care case management and transitions of care.
Application Process
Online application available at ACMA's website.
Refund Policy
Ineligible candidates receive partial refund after $75 fee.
Job Analysis Study
Survey to define examination content based on practice.
Validation Method
Modified Angoff method for determining passing scores.
Work Experience
Minimum of one year or 2,080 hours required.
Professional Development
ACMA provides services for case management professionals.
Manager Certification
ACM® Certification
Credential for health care case management professionals.
Throughput
Efficiency measure of patient flow in healthcare.
Collaboration
Working together among healthcare professionals for patient care.
Screening
Initial assessment to identify patient needs and risks.
Assessment
Comprehensive evaluation of patient health and needs.
Planning
Developing a strategy for patient care and services.
Advocacy
Supporting and promoting patient rights and needs.
Evaluation
Reviewing patient outcomes and care effectiveness.
Care Coordination
Organizing patient care activities among multiple providers.
Intervention
Actions taken to improve patient health outcomes.
Regulation
Compliance with healthcare laws and standards.
Transitions
Movement of patients between different care settings.
Ethics
Moral principles guiding healthcare practices.
Independent Testing Agency
Third-party organization administering certification examinations.
Examination Fee
Cost required to take the certification exam.
Eligibility Requirements
Criteria candidates must meet to take the exam.
Pass/Fail Score Determination
Method for evaluating exam performance.
Remote Proctoring
Supervised online examination process for candidates.
Recertification
Process of renewing certification after a set period.
Confidentiality
Protection of patient and candidate information.
Nondiscrimination Policy
Commitment to fair treatment in examination processes.
,Practice Examination
Sample test to prepare candidates for certification.
ACM® Certification
Credential for case managers in healthcare systems.
PSI
Independent testing agency for ACM® examinations.
NBCM
National Board for Case Management overseeing certification.
ACMA
American Case Management Association supporting case managers.
Examination Content
Topics covered in the ACM® examination.
Multiple-Choice Examination
Standard format for ACM® certification assessment.
Specialty Simulation Examination
Practical assessment of case management skills.
Core Content Outline
Framework detailing essential examination topics.
Examination Time Limit
Duration allowed to complete the examination.
Identification Requirements
Necessary documents to verify candidate identity.
Security Protocols
Measures to ensure examination integrity.
Examination Restrictions
Rules governing candidate behavior during exam.
Misconduct
Inappropriate behavior leading to disqualification.
Personal Belongings Policy
Guidelines on items allowed during examination.
Sample Questions
Examples of questions on the ACM® exam.
Nondiscrimination Policy
Commitment to equality among examination candidates.
Credential Types
ACM-RN and ACM-SW for nurses and social workers.
Competence Measurement
Assessment of entry-level skills in case management.
Professional Practice Standards
Guidelines promoting quality in case management.
Broad-Based Knowledge
Comprehensive understanding required for certification.
Critical Thinking Skills
Analytical abilities necessary for case management.
Application Process
Steps to apply for ACM® certification.
, References
Sources for further information on certification.
ACM Certification
Accredited Case Manager program for nurses and social workers.
NBCM
National Board for Case Management governing ACM certification.
ACMA
American Case Management Association managing ACM certification.
ACM-RN
Credential for Registered Nurses in case management.
ACM-SW
Credential for Social Workers in case management.
Core Examination
110 multiple-choice questions for ACM certification.
Pretest Questions
20 unscored questions for future exam development.
Simulation Portion
Five specialty-specific problems, including scored and pretest.
Eligibility Requirements
Criteria for candidates to take the ACM exam.
RN Requirements
Valid nursing license and work experience required.
SW Requirements
Degree from accredited school or valid license needed.
Exam Duration
2 hours for multiple-choice, 90 minutes for simulation.
Passing Scores
Required scores to obtain ACM-RN or ACM-SW designation.
Exam Order
Multiple-choice and simulation exams administered randomly.
NBCM Mission
Promote standards for safe health care case management.
ACMA Mission
Support health care case management and transitions of care.
Application Process
Online application available at ACMA's website.
Refund Policy
Ineligible candidates receive partial refund after $75 fee.
Job Analysis Study
Survey to define examination content based on practice.
Validation Method
Modified Angoff method for determining passing scores.
Work Experience
Minimum of one year or 2,080 hours required.
Professional Development
ACMA provides services for case management professionals.
