Questions and 100% Correct Answers – Verified
2026-2027
In Texas, water operator licensing is administered by the ___ _.
ANSWERS: TCEQ
All public water systems are required to employ licensed operators
even if the system only
_____ treated water bought from another source.
ANSWERS: redistributes treated water
Public water systems include cities, municipal utility districts, rural water
supply
corporations, mobile home parks, and ___ _.
ANSWERS: campgrounds
,Examples of community water systems include _____ _.
a. municipalities
b. municipal utility districts
c. rural water supply corporations
d. mobile home parks
e. all the above
ANSWERS: e. all of the above
A federal agency impacting the water utility industry is the ____.
ANSWERS: EPA
The most important federal law impacting the water utility industry is the
_____.
ANSWERS: Safe Drinking Water Act (PL93-523)
The four national safety and quality standards for drinking water covered
in the Safe
Drinking Water Act are physical, chemical, ________ and radiological.
ANSWERS: bacteriological
,The state agency that regulates drinking water in Texas and administers
the federal Safe
Drinking Water Act is the ______.
ANSWERS: TCEQ
Water utility system personnel are required to notify the TCEQ of
changes or alterations of
the system, a new facility to be built, and water supply _____ _.
ANSWERS: health hazards
Some regional and local agencies impacting the water utility industry
are municipal utility
districts, rural water supply corporations, drainage districts, _____ ,
groundwater
conservation districts, and subsidence districts.
ANSWERS: river authorities
Public relations (PR) is the relationship between YOU, the water utility
employee, and the _ _.
ANSWERS: customer
, The keys to good customer relations are (1) everything the utility does is
PR, (2) customers
are entitled to courteous treatment, (3) every employee is a PR person.
(true/false)
ANSWERS: true
Meter readers are the persons with whom customers have the least
contact. (true/false)
ANSWERS: false (meter readers often have the most contact)
Meter readers can be ambassadors of goodwill. (true/false)
ANSWERS: true
Maintenance crews can warn customers of service interruptions and
provide signs and
barriers to protect the public. (true/false)
ANSWERS: true
The plant operator is responsible for treating the water to assure it is
safe to drink and use. (true/false)
ANSWERS: true