A t-test - CORRECT ANSWER-A surgical center is experiencing patient attrition. The center has
received bad reviews online.
One area of complaints is that the center is dirty in common areas. The center conducted a
survey
to ascertain what the major complaints were. The center has decided to outsource its
maintenance in an effort to improve patient satisfaction scores.
The surgical center reviewed patient satisfaction scores before and after outsourcing its
housekeeping services.
Which inferential statistic was applied to arrive at the decision to outsource maintenance?
A factor analysis was performed regarding customer satisfaction rates. - CORRECT ANSWER-
There have been recent complaints at a pharmacy regarding care, wait times, and errors. The
administrator wants to further examine customer satisfaction rates. After examining more
information the administrator decides to develop a new patient portal that will allow patients to
perform a refill request online. The system will also allow patients to request refills via text or
mobile devices.
The administrator wants to determine if the complaints regarding the care, wait time, and
errors
at the pharmacy are associated with customer satisfaction.
How were inferential statistics applied to arrive at this decision?
, By grouping nurses into categories related to the reasons they resigned - CORRECT ANSWER-A
hospital is experiencing a high rate of nursing turnover during the first year at the hospital.
There are many theories as to why turnover in this cohort is so high. The chief executive officer
(CEO) has asked the nursing director to study this further and develop some tactics to improve
nursing retention. The director plans to gather data, conduct some statistical analysis, and
report
back to the CEO with an improvement plan.
How should the nursing director apply cluster analysis to study this issue?
To see if additional educational efforts are needed - CORRECT ANSWER-A healthcare
administrator decided to implement email safety training classes for all employees
after reading about computer hacks through phishing. An exam was given to the employees
after
the training.
How should the organization use the pass rate data from the assessment?
To implement improvements in the revenue cycle process - CORRECT ANSWER-A hospital would
like to reduce the outstanding accounts receivables with large amounts. The
chief financial officer (CFO) asked the director of patient accounts to identify delinquent
accounts based on patient demographics to create a collection process through the patient
portal.
How should the CFO use the data?
Disease registry - CORRECT ANSWER-A public health researcher is interested in incidence and
prevalence rates for lung cancer in a
small rural community for healthcare planning purposes.
Which type of database should the researcher use?
received bad reviews online.
One area of complaints is that the center is dirty in common areas. The center conducted a
survey
to ascertain what the major complaints were. The center has decided to outsource its
maintenance in an effort to improve patient satisfaction scores.
The surgical center reviewed patient satisfaction scores before and after outsourcing its
housekeeping services.
Which inferential statistic was applied to arrive at the decision to outsource maintenance?
A factor analysis was performed regarding customer satisfaction rates. - CORRECT ANSWER-
There have been recent complaints at a pharmacy regarding care, wait times, and errors. The
administrator wants to further examine customer satisfaction rates. After examining more
information the administrator decides to develop a new patient portal that will allow patients to
perform a refill request online. The system will also allow patients to request refills via text or
mobile devices.
The administrator wants to determine if the complaints regarding the care, wait time, and
errors
at the pharmacy are associated with customer satisfaction.
How were inferential statistics applied to arrive at this decision?
, By grouping nurses into categories related to the reasons they resigned - CORRECT ANSWER-A
hospital is experiencing a high rate of nursing turnover during the first year at the hospital.
There are many theories as to why turnover in this cohort is so high. The chief executive officer
(CEO) has asked the nursing director to study this further and develop some tactics to improve
nursing retention. The director plans to gather data, conduct some statistical analysis, and
report
back to the CEO with an improvement plan.
How should the nursing director apply cluster analysis to study this issue?
To see if additional educational efforts are needed - CORRECT ANSWER-A healthcare
administrator decided to implement email safety training classes for all employees
after reading about computer hacks through phishing. An exam was given to the employees
after
the training.
How should the organization use the pass rate data from the assessment?
To implement improvements in the revenue cycle process - CORRECT ANSWER-A hospital would
like to reduce the outstanding accounts receivables with large amounts. The
chief financial officer (CFO) asked the director of patient accounts to identify delinquent
accounts based on patient demographics to create a collection process through the patient
portal.
How should the CFO use the data?
Disease registry - CORRECT ANSWER-A public health researcher is interested in incidence and
prevalence rates for lung cancer in a
small rural community for healthcare planning purposes.
Which type of database should the researcher use?
