Management, Global Edition, 15th edition Stephen P. Robbins Mary A. Coulter
Chapters 1-18
Chapter 1 Managers and You in the Workplace
1) In today's workplace, ________.
A) women are more likely than men to be promoted into management
B) many employees perform work that in the past was considered managerial activities
C) women tend to be more effective supervisors than men
D) most organizations have eliminated the title of manager
Answer: B
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Concept
2) Because this is her first job, Melanie was unclear about what managers actually do. Fortunately
her training materials explained that a manager's job focuses on ________.
A) performing clerical duties
B) personal achievement
C) helping others accomplish their work goals
D) supervising groups rather than individual employees
Answer: C
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Application
3) An individual who works with and through other people by coordinating their work activities in
order to accomplish organizational goals is ________.
A) an assembly line worker
B) a laborer
C) a manager
D) a salesperson
Answer: C
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Concept
,4) As part of the orientation for her internship, Rebecca was informed that ________ are the people
who direct the activities of others in an organization.
A) directors
B) managers
C) subordinates
D) line workers
Answer: B
Diff: 1
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Application
5) The organizational chart shows titles such as front-line manager, plant manager, and vice
president of operations. It is very likely this organization has a ________.
A) traditional committee structure
B) traditional pyramid structure
C) modern matrix structure
D) flexible structure
Answer: B
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Application
6) First-line managers are typically those who ________.
A) perform the same work as the people they manage but earn more money
B) are typically involved with producing the organization's products or providing its service
C) are at the top of the organizational chart
D) are the first persons new hires meet
Answer: B
Diff: 2
AACSB: Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Analytical
7) Supervisor is another name for ________.
A) team leader
B) middle manager
C) first-line manager
D) top manager
Answer: C
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Concept
,8) A ________ is an example of a first-line manager.
A) division manager
B) store manager
C) regional manager
D) shift manager
Answer: D
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Concept
9) Kelly, a production supervisor, is responsible for ten employees who assemble components into
a finished product. Kelly is a ________.
A) top manager
B) nonmanagerial employee
C) middle manager
D) first-line manager
Answer: D
Diff: 1
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Application
10) Managers with titles such as regional manager, project leader, or division manager are
________.
A) first-line managers
B) top managers
C) production managers
D) middle managers
Answer: D
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Concept
11) Ben, a production plant manager, reports to Dan, a regional manager. Ben and Dan are
________.
A) top managers
B) middle managers
C) supervisors
D) first-line managers
Answer: B
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Application
12) ________ are responsible for making organization-wide decisions and establishing the plans
and goals that affect the entire organization.
, A) Middle managers
B) Top managers
C) Production managers
D) Research managers
Answer: B
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Concept
13) Tom is responsible for project managers who supervise others who perform manual work. He
reports to a vice president on another continent. Tom is a ________.
A) first-line manager
B) middle manager
C) top manager
D) nonmanager
Answer: B
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Application
14) ________ have titles such as executive vice president, chief operating officer, and chief
executive officer.
A) Supervisors
B) Middle managers
C) First-line managers
D) Top managers
Answer: D
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Concept
15) Kenneth is a vice president of operations. His position would be regarded as a ________.
A) top manager
B) supervisor
C) middle manager
D) first-line manager
Answer: A
Diff: 2
AACSB: Analytical thinking
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Application
16) Blue Fin and ChrisCraft, two boat manufacturers, have merged. Top managers now must
decide how the work will be divided and who will do what work in the merged firm. The
pre-merger firms, and the merged firm, are each examples of ________.
A) strategic partnerships