Comptia A+ 1201 Questions and Answers 2026/2027
Question 1
A technician is troubleshooting an all-in-one laser printer that prints a vertical line when making
copies and scans. When users print or receive faxes, the output from the printer is correct.
Which of the following should the technician examine to determine the cause of the issue?
A. The pickup rollers
B. The corona wire
C. The document feeder
D. The drum assembly
Correct Answer
C. The document feeder
Question 2
Which of the following is an advantage of using a hybrid cloud instead of a public cloud?
Correct Answer
Ability to meet data residency requirements
Question 3
A technician is troubleshooting a desktop PC that is plugged into a UPS. The PC loses the system
date/time after every power outage. Which of the following should the technician do to resolve
the issue? (Choose two.)
A. Run a BIOS update.
B. Swap out the RAM.
C. Disable NTP in the OS.
D. Repair the backup power source.
E. Replace the CMOS battery.
F. Install a surge protector.
Correct Answer
D. Repair the backup power source.
E. Replace the CMOS battery.
,Question 4
A network administrator must ensure that a printer will still be assigned a specific IP address
even if all addresses are depleted. Which of the following network configuration concepts is this
describing?
A. VLAN
B. Lease
C. Reservation
D. Exclusion
Correct Answer
C. Reservation
Question 5
A user is having issues when charging a device with a Lightning cable. The cable is not
recognized when it is plugged into the device. This issue is usually resolved by flipping the cable
over. This issue does not occur with other devices of the same type. Which of the following
would most likely cause the issue?
A. The device needs to be restarted.
B. The battery may be swelling and needs inspection.
C. The cable is failing and needs to be replaced.
D. The charging port is dirty or damaged
Correct Answer
D. The charging port is dirty or damaged
Question 6
Which of the following servers is used to collect data and information about events from a
network-connected host?
A. DNS
B. Mail
C. Print
D. Syslog
Correct Answer
D. Syslog
,Question 7
A technician observes slow startup times on a laptop. Which of the following is most likely
causing the issue?
A. HDD
B. RAM
C. NIC
D. BIOS
Correct Answer
A. HDD
Question 8
A customer reports their tablet was recently dropped on the ground. The tablet has a small
crack in one corner of the display, and it does not charge when plugged in. Which of the
following should a technician do first?
A. Perform a hard restart.
B. Replace the battery.
C. Inspect the USB-C port for damage.
D. Run diagnostics on the digitizer.
Correct Answer
C. Inspect the USB-C port for damage.
Question 9
A technician needs to select PC components with a minimal number of visible internal cables.
Which of the following should the technician use?
A. SATA drive connections
B. Liquid cooling
C. Modular power supply
D. Wireless NIC
Correct Answer
C. Modular power supply
, Question 10
A user is traveling internationally. They can make and receive phone calls but cannot send or
receive email. Which of the following would most likely resolve this issue?
A. Disabling the GPS
B. Enabling data roaming
C. Configuring 4G usage only
D. Connecting using a hotspot
Correct Answer
B. Enabling data roaming
Question 11
Which of the following should be used when installing network cabling above a drop ceiling that
is part of the shared air space?
A. Shielded twisted
B. Plenum-rated
C. Optical
D. Coaxial
Correct Answer
B. Plenum-rated
Question 12
While using a computer, a user reports that the system fan begins running loudly and the
display starts to distort. Which of the following is occurring?
A. Overheating
B. Sluggish performance
C. Overclocking CPU
D. Crashing applications
Correct Answer
A. Overheating
Question 1
A technician is troubleshooting an all-in-one laser printer that prints a vertical line when making
copies and scans. When users print or receive faxes, the output from the printer is correct.
Which of the following should the technician examine to determine the cause of the issue?
A. The pickup rollers
B. The corona wire
C. The document feeder
D. The drum assembly
Correct Answer
C. The document feeder
Question 2
Which of the following is an advantage of using a hybrid cloud instead of a public cloud?
Correct Answer
Ability to meet data residency requirements
Question 3
A technician is troubleshooting a desktop PC that is plugged into a UPS. The PC loses the system
date/time after every power outage. Which of the following should the technician do to resolve
the issue? (Choose two.)
A. Run a BIOS update.
B. Swap out the RAM.
C. Disable NTP in the OS.
D. Repair the backup power source.
E. Replace the CMOS battery.
F. Install a surge protector.
Correct Answer
D. Repair the backup power source.
E. Replace the CMOS battery.
,Question 4
A network administrator must ensure that a printer will still be assigned a specific IP address
even if all addresses are depleted. Which of the following network configuration concepts is this
describing?
A. VLAN
B. Lease
C. Reservation
D. Exclusion
Correct Answer
C. Reservation
Question 5
A user is having issues when charging a device with a Lightning cable. The cable is not
recognized when it is plugged into the device. This issue is usually resolved by flipping the cable
over. This issue does not occur with other devices of the same type. Which of the following
would most likely cause the issue?
A. The device needs to be restarted.
B. The battery may be swelling and needs inspection.
C. The cable is failing and needs to be replaced.
D. The charging port is dirty or damaged
Correct Answer
D. The charging port is dirty or damaged
Question 6
Which of the following servers is used to collect data and information about events from a
network-connected host?
A. DNS
B. Mail
C. Print
D. Syslog
Correct Answer
D. Syslog
,Question 7
A technician observes slow startup times on a laptop. Which of the following is most likely
causing the issue?
A. HDD
B. RAM
C. NIC
D. BIOS
Correct Answer
A. HDD
Question 8
A customer reports their tablet was recently dropped on the ground. The tablet has a small
crack in one corner of the display, and it does not charge when plugged in. Which of the
following should a technician do first?
A. Perform a hard restart.
B. Replace the battery.
C. Inspect the USB-C port for damage.
D. Run diagnostics on the digitizer.
Correct Answer
C. Inspect the USB-C port for damage.
Question 9
A technician needs to select PC components with a minimal number of visible internal cables.
Which of the following should the technician use?
A. SATA drive connections
B. Liquid cooling
C. Modular power supply
D. Wireless NIC
Correct Answer
C. Modular power supply
, Question 10
A user is traveling internationally. They can make and receive phone calls but cannot send or
receive email. Which of the following would most likely resolve this issue?
A. Disabling the GPS
B. Enabling data roaming
C. Configuring 4G usage only
D. Connecting using a hotspot
Correct Answer
B. Enabling data roaming
Question 11
Which of the following should be used when installing network cabling above a drop ceiling that
is part of the shared air space?
A. Shielded twisted
B. Plenum-rated
C. Optical
D. Coaxial
Correct Answer
B. Plenum-rated
Question 12
While using a computer, a user reports that the system fan begins running loudly and the
display starts to distort. Which of the following is occurring?
A. Overheating
B. Sluggish performance
C. Overclocking CPU
D. Crashing applications
Correct Answer
A. Overheating
