(Chapter 1 - 6) Questions and Answers
1. Definition of CHW: they help individuals, families, and communities to enhance their health,
access services, and to improve the conditions for health, especially in low-income communities. CHWs
generally come from the communities they serve and are uniquely prepared to provide culturally and
linguistically appropriate services.
2. Models of Care: member of a care delivery team, navigator, screening and health education
provider,
outreach/enrolling/informing agent, organizer
3. Core CHW Roles: Cultural mediation between communities and the health and social
services; Informal counseling and social support; Providing direct services and referrals; Service
coordination skills; Capacity-building skills; Advocacy skills; Teaching skills; Organizational Skills
4. Eight Core Competencies for CHW: Communicational skills; Interpersonal skills;
Organizational
skills; Teaching skills; Service coordination; Capacity-building skills; Advocacy skills; Knowledge of community
5. Personal Qualities of Successful CHWs: Cultural meditation between community and
health system; Informal counseling and social support; Providing direct services and referrals; Providing
culturally appropriate health education; Advocating for individual and community needs; Assuring people
get the services they need; Building individual and community capacity
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, 6. common titles for CHWs: Case manager/Case worker, community health advocate, health
educator, enrollment specialist, health ambassador, promoter, peer educator, public health aide,
patient navigator, lay health advisor
7. Natural Helping System: a naturally occurring community network through which family,
friends neigh-
bors, and others, connected by shared experience (in the same geographic setting or shared
experience), watch out for one another and reach out with assistance on a regular basis and in times of
crisis.
8. CHW Credentialing: getting certification from an education institution, professional association, or
employ-
er in order to work and greater integration into the healthcare field.
9. Capacity Building: refers to strengthening the knowledge, skills, and confidence of individuals
like CHWs— or communities. CHWs learn from many sources and in many settings, and these keep
changing over time.
10. Scope of Practice: a definition of rules, the regulations, and the boundaries within which
a fully qualified practitioner with substantial and appropriate training, knowledge, and experience may
practice in a defined field.
11. Self- Determination: With regards to CHWs, self-determination is the ability in which
CHWs lead ettorts to draft policies that help define the role of CHWs, their training standards, and
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