QUESTIONS AND VERIFIED ANSWERS;
100% CORRECT; GRADE A
A CMAA has completed verification of a patient's
insurance eligibility. Which of the following is a benefit of
performing electronic eligibility checks? - correct
answer- Increased revenue from improved
collection rate
A CMAA in an outpatient clinic is preparing to review the
billing codes that describe the reason for seeing a patient
and the necessity of any procedures performed. Which of
the following codes should the assistant use? - correct
answer- ICD-10-CM
A CMAA is assisting a patient who has questions about
travel advisories. To which of the following community
resources should the assistant direct the patient? -
correct answer- Centers for Disease Control &
Prevention (CDC)
,A CMAA is assisting a patient who was recently diagnosed
with a terminal illness. The patient states, "I can't wait to
start feeling better again so I can attend my grandson's
graduation next year." Which of the following defense
mechanisms is the patient demonstrating? - correct
answer- Denial
A CMAA is checking a patient in. Which of the following
actions should the assistant take to avoid the creation of
duplicate records? - correct answer- Verify the
patients demographic information
A CMAA is checking in a new patient. The assistant should
request the patient's signature to acknowledge that
they've reviewed a copy of which of the following
documents that explains the legal and ethical
responsibilities of the practice? - correct answer-
Notice of Privacy Practices
A CMAA is collecting patient information prior to a
patient's appointment. Which of the following is an
acceptable form of identification for the patient to
provide? - correct answer- Drivers License
, A CMAA is collecting pre-appt information from a patient
about symptoms they have been experiencing related to
COPD. Which of the following describes this process? -
correct answer- Screening
A CMAA is communicating with a patient over the
telephone. Which of the following actions should the
assistant take? - correct answer- Speak slowly
and clearly
A CMAA is communicating with a patient who just
received a terminal diagnosis and is grieving. The assistant
should identify that which of the following stages of grief
involves the patient trying to give something up to have
more time? - correct answer- Bargaining
A CMAA is creating a schedule that allows a provider to
focus on one patient for an extended period of time to
thoroughly assess their concerns. Which of the following
is the type of schedule the assistant is creating? -
correct answer- Single booking