Questions with Correct Answers & Detailed
Answers | Full Coverage of All Competencies |
2026 Latest Version Graded A+
What communication center equipment is used to receive calls
from individuals with hearing impairments? - ✔✔ANSWER ✔✔-
Teletype
All recorded transmissions become part of the official record on
an incident and may be made public under open records laws
or _____ requests. - ✔✔ANSWER ✔✔-Freedom of Information
Act (FOIA)
,A separate dispatch center operated by a fire department
would be categorized as a(an): - ✔✔ANSWER ✔✔-Emergency
Service Specific Telecommunications Center.
Which category of telecommunications system is in a central
location, takes all emergency calls, and then routes calls to
appropriate dispatchers? - ✔✔ANSWER ✔✔-Public Safety
Answering Point (PSAP)
What information should be gathered by a dispatcher? -
✔✔ANSWER ✔✔-Number and location of people involved
At the station, if you cannot answer a caller's question, refer
them to someone who can, then: - ✔✔ANSWER ✔✔-follow up
on the request.
Which is a guideline for receiving nonemergency calls? -
✔✔ANSWER ✔✔-Answer calls promptly
Modern 9-1-1 system capabilities now include _____ and
smartphone apps. - ✔✔ANSWER ✔✔-text messaging
,Communications equipment that is to be used in flammable
atmospheres must be: - ✔✔ANSWER ✔✔-intrinsically safe.
Experience at emergency incidents has shown that, in addition
to background noise, _____ can significantly affect the ability to
hear and understand radio transmissions. - ✔✔ANSWER ✔✔-
personal protective equipment
To improve your ability to hear and be heard at an emergency
incident: - ✔✔ANSWER ✔✔-place the microphone against your
throat if you cannot be understood through your SCBA
facepiece.
Emergency calls to a telecommunications center must be
handled quickly in order to: - ✔✔ANSWER ✔✔-ensure the
safety of the community.
The straight line travel of radio signals between the
transmitting radio and the receiving radio is referred to as
_____ communication - ✔✔ANSWER ✔✔-direct
, Often referred to as dispatchers, the persons who are trained
to answer emergency calls and obtain the correct information
are: - ✔✔ANSWER ✔✔-telecommunicators.
Static and broken messages are an indication that a radio
receiver is: - ✔✔ANSWER ✔✔-near the limit of the
transmission range.
To overcome physical barriers to radio communication, you
may need to turn your body 90 degrees or: - ✔✔ANSWER ✔✔-
raise the antenna up straight.
Which channel would be assigned for fireground operations
only? - ✔✔ANSWER ✔✔-Tactical channel
Once an emergency has been reported, the information must
be: - ✔✔ANSWER ✔✔-transmitted to the responding units or
personnel.
Which term refers to remote areas or locations inside
structures that can cause loss of cellular telephone service or
radio signals? - ✔✔ANSWER ✔✔-Dead zones