AT&T CERTIFICATION EVALUATION 2026
PRACTICE SOLUTION TESTED.
⫸ With Nation plans, customers can travel anywhere in the U.S. (all 50
states), Puerto Rico, and U.S. Virgin Islands with no roaming charges for
calls originating in these areas. Ans- This is correct.
With Nation plans, customers can travel anywhere in the U.S. (all 50
states), Puerto Rico, and U.S. Virgin Islands with no roaming charges for
calls originating in these areas.
⫸ AT&T Family Talk plans are nationwide rate plans that allow two to
five users to share the included minutes on group plans. Ans- True
⫸ Which of the following distinct groups are permitted to use Premier?
Ans- . Billing Account Number Administrators (BAN Admin),
Nationally Contracted & Government (CRU), Small Business
Contracted (CRU), and Telecom Managers (TMs) are some of the
distinct groups who are permitted to use Premier.
⫸ Premier Online Store (POS) is a customized self-service Web site
where AT&T business customers can shop 24x7 and purchase company-
approved devices, plans, accessories, and features at competitive rates.
Ans- True.
, This is correct. Premier Online Store (POS) is a customized self-service
Web site where AT&T business customers can shop 24x7 and purchase
company-approved devices, plans, accessories, and features at
competitive rates.
⫸ Craig has a billing cycle date of the 15th. He receives his June
invoice which includes monthly recurring charges from May 16 to June
15. This is an example of Arrears Billing. Ans- True.
This is an example of Arrears Billing. The customer is billed one month
in arrears for MRCs.
⫸ Which of the following transactions would result in a customer
receiving a monthly bill with prorated charges? Ans- Changing a
primary on a FamilyTalk mid-cycle from one CTN to another CTN.
New Activations - Customer activates a line of service on Sep.10, the
bill cycle end date is Sep. 15. Bill Cycle Change- The customer's bill
cycle ends on the 15th. Sep. 1st, he calls to change his bill cycle to end
the 18th.
⫸ Sarah received her invoice reflecting total charges for wireless line
707-208-2688 of $125.33. Which of the following should you advise
Sarah contributed to the total charges? Ans- Credits, Adjustments, &
Other Charges - $2.34
FamilyTalk Plan - $60.00
Government Fees and Taxes - $4.17
Roadside Assistance - $2.99
PRACTICE SOLUTION TESTED.
⫸ With Nation plans, customers can travel anywhere in the U.S. (all 50
states), Puerto Rico, and U.S. Virgin Islands with no roaming charges for
calls originating in these areas. Ans- This is correct.
With Nation plans, customers can travel anywhere in the U.S. (all 50
states), Puerto Rico, and U.S. Virgin Islands with no roaming charges for
calls originating in these areas.
⫸ AT&T Family Talk plans are nationwide rate plans that allow two to
five users to share the included minutes on group plans. Ans- True
⫸ Which of the following distinct groups are permitted to use Premier?
Ans- . Billing Account Number Administrators (BAN Admin),
Nationally Contracted & Government (CRU), Small Business
Contracted (CRU), and Telecom Managers (TMs) are some of the
distinct groups who are permitted to use Premier.
⫸ Premier Online Store (POS) is a customized self-service Web site
where AT&T business customers can shop 24x7 and purchase company-
approved devices, plans, accessories, and features at competitive rates.
Ans- True.
, This is correct. Premier Online Store (POS) is a customized self-service
Web site where AT&T business customers can shop 24x7 and purchase
company-approved devices, plans, accessories, and features at
competitive rates.
⫸ Craig has a billing cycle date of the 15th. He receives his June
invoice which includes monthly recurring charges from May 16 to June
15. This is an example of Arrears Billing. Ans- True.
This is an example of Arrears Billing. The customer is billed one month
in arrears for MRCs.
⫸ Which of the following transactions would result in a customer
receiving a monthly bill with prorated charges? Ans- Changing a
primary on a FamilyTalk mid-cycle from one CTN to another CTN.
New Activations - Customer activates a line of service on Sep.10, the
bill cycle end date is Sep. 15. Bill Cycle Change- The customer's bill
cycle ends on the 15th. Sep. 1st, he calls to change his bill cycle to end
the 18th.
⫸ Sarah received her invoice reflecting total charges for wireless line
707-208-2688 of $125.33. Which of the following should you advise
Sarah contributed to the total charges? Ans- Credits, Adjustments, &
Other Charges - $2.34
FamilyTalk Plan - $60.00
Government Fees and Taxes - $4.17
Roadside Assistance - $2.99
