WGU C954 Information Technology Management Pre-Assessment Complete Questions, Answers & Study Guide 2026–2027 | Verified Exam Prep

C954 WGU Pre-Assessment Information Technology Management
Complete Questions, Answers & Study Guide 2026–2027
1. Which data set consumes disk space equal to the change in the data since it was
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last captured?
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Big
Static
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Dynami
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c
Snapshot: Snapshot h




2. A business wants to allow its employees to communicate online with each
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other in real time.
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What should the business use to achieve this?
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Instant messaging h




Email
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Spreadsheet
Word processor: Instantmessaging
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3. An organization wants to calculate its sales by region.
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Which type of software will serve this need?
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Human resourcesmanagement (HRM) h h h




Inventory management
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Customer relationship management (CRM) h h h




Personnel management: Customerrelationshipmanagement(CRM)
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4. Which component functions as a computer's working memory?
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Random access memory (RAM) h h h




Central processing unit (CPU)
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Read-only memory (ROM)
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Solid state drive (SSD): Randomaccessmemory(RAM)
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5. What is a secondary storage medium?
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,Random access memory
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, Magnetic tape h




Read-only memory
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Cache: Magnetic tape
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6. Which type of network should a company use if they want to connect a group of
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computers in an office building?
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PAN
MAN
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WAN
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LAN: LAN
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7. Which network topology uses a central hub to which all devices on the
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network are connected?
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Bus
Wireless
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Hybrid
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Star:Star
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8. Which multiuser operating system originated at AT&T's Bell Laboratories?
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Android
OS X
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Linux
Unix:Unix
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9. WhichlifecyclestageofITILfocusesonensuringthatabusiness'sobjectives align
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with those of the IT provider?
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Service design (SD) h h




Service operation (SO)
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Service transition (ST)
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Service strategy (SS): Servicestrategy(SS)
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10. Why was ITIL developed? h h h




As a global oversight committee for the IT industry
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