APCO EMD FINAL STUDY GUIDE 2026
COMPLETE QUESTIONS AND ANSWERS.
⩥ Local. Ans: Fire personnel are often part of the __________ EMS
system because they have received specialized medical training. As
such, they are used as resources for emergency medical services.
⩥ Resource Allocation. Ans: One of the most important functions of an
EMD is:
⩥ Confidentiality. Ans: A successful EMD must maintain a higher level
of __________.
⩥ Current and valid CPR certification. Ans: In addition to the Public
Safety Telecommunicator prerequisite, all students MUST also have:
⩥ Hot Response. Ans: Responding to the scene "lights & sirens" is
considered a:
⩥ Coordinating & Dispatching. Ans: An EMD is responsible for
__________ and __________ EMS resources based in the
predetermined response configurations found in the locally medically
approved guidecards.
,⩥ - Training in the use and handling of center equipment. Ans: This
course will provide training in all the following areas, EXCEPT:
- Understanding the role of an EMD
- Training in the use and handling of center equipment
- Obtain enough information through Vital Points Questions
- Give appropriate pre-arrival instructions when followed correctly
⩥ The EMS system. Ans: As an emergency medical dispatcher, you play
a vitally important role in:
⩥ True. Ans: T/F: An EMD's job requires confidentiality in accordance
with the agency's SOPS.
⩥ False. Ans: T/F: Medical advice provided over the phone cannot help
patients and could actually be dangerous.
⩥ - Know the neighbors and family. Ans: Utilizing resources effectively
means making the best use of what you have available, in order to
accomplish this goal you need to do all the following except:
- Be familiar with your agency's capabilities
- Know the neighbors and family
- Follow your EMD guidecards
- Recognized the importance of conserving higher-level education
, ⩥ Damages. Ans: __________ is anything awarded to winning plaintiffs
in a lawsuit.
⩥ Negligence. Ans: __________ contains three types and is defined as a
failure to act or perform in a particular situation as any other reasonable,
prudent telecommunicator (with the same or similar training) would do
under the same or similar circumstances.
⩥ Simple Negligence. Ans: __________ is defined as negligent conduct
that was not purposeful or caused by "malicious intent."
⩥ Agency & Individual. Ans: To reduce liability, risk management must
be approached at which two levels:
⩥ Liability. Ans: __________ means you are ultimately responsible for
your own actions.
⩥ True. Ans: T/F: Agencies can reduce their liability by using a well-
organized, written orientation and training programs for new employees.
⩥ True. Ans: T/F: Argumentative/combative attitude on the part of the
EMD is a common source of litigation.
COMPLETE QUESTIONS AND ANSWERS.
⩥ Local. Ans: Fire personnel are often part of the __________ EMS
system because they have received specialized medical training. As
such, they are used as resources for emergency medical services.
⩥ Resource Allocation. Ans: One of the most important functions of an
EMD is:
⩥ Confidentiality. Ans: A successful EMD must maintain a higher level
of __________.
⩥ Current and valid CPR certification. Ans: In addition to the Public
Safety Telecommunicator prerequisite, all students MUST also have:
⩥ Hot Response. Ans: Responding to the scene "lights & sirens" is
considered a:
⩥ Coordinating & Dispatching. Ans: An EMD is responsible for
__________ and __________ EMS resources based in the
predetermined response configurations found in the locally medically
approved guidecards.
,⩥ - Training in the use and handling of center equipment. Ans: This
course will provide training in all the following areas, EXCEPT:
- Understanding the role of an EMD
- Training in the use and handling of center equipment
- Obtain enough information through Vital Points Questions
- Give appropriate pre-arrival instructions when followed correctly
⩥ The EMS system. Ans: As an emergency medical dispatcher, you play
a vitally important role in:
⩥ True. Ans: T/F: An EMD's job requires confidentiality in accordance
with the agency's SOPS.
⩥ False. Ans: T/F: Medical advice provided over the phone cannot help
patients and could actually be dangerous.
⩥ - Know the neighbors and family. Ans: Utilizing resources effectively
means making the best use of what you have available, in order to
accomplish this goal you need to do all the following except:
- Be familiar with your agency's capabilities
- Know the neighbors and family
- Follow your EMD guidecards
- Recognized the importance of conserving higher-level education
, ⩥ Damages. Ans: __________ is anything awarded to winning plaintiffs
in a lawsuit.
⩥ Negligence. Ans: __________ contains three types and is defined as a
failure to act or perform in a particular situation as any other reasonable,
prudent telecommunicator (with the same or similar training) would do
under the same or similar circumstances.
⩥ Simple Negligence. Ans: __________ is defined as negligent conduct
that was not purposeful or caused by "malicious intent."
⩥ Agency & Individual. Ans: To reduce liability, risk management must
be approached at which two levels:
⩥ Liability. Ans: __________ means you are ultimately responsible for
your own actions.
⩥ True. Ans: T/F: Agencies can reduce their liability by using a well-
organized, written orientation and training programs for new employees.
⩥ True. Ans: T/F: Argumentative/combative attitude on the part of the
EMD is a common source of litigation.
