Dell Tech Direct Foundations Exam Questions
with Correct Answers 100% Pass
Choose all that apply: You are fixing a computer running on Windows 10 or later and it is not b
ooting. Which BIOS settings will you change? - CORRECT ANSWER -unknown
What could the issue be if the system does not load into the operating system despite passing
the ePSA? - CORRECT ANSWER -(NOT: Failed hard drive)
Choose all that apply: Which of the following statements are true about the New PSU BIST? -
CORRECT ANSWER -(NOT: During PSU BIST, If PSU LED light will stay ON -
PSU is functioning properly.)
State True or False: M.2 is data transfer protocol while NVMe is a form factor. -
CORRECT ANSWER -False
How do you enable BIOS Auto-Recovery? - CORRECT ANSWER -Power on system -
> Press and hold down Esc + Ctrl.
Choose all that apply: What should the technicians do before replacing any suspected failed pa
rt in a no POST situation? - CORRECT ANSWER -
Capture the fault exhibited by running Diagnostics indicators, check for Error Codes and check
BIOS settings.
Re-run diagnostic sequences with removal of individual parts to isolate issue.
Reseat parts and cables.
Choose all that apply: You are servicing a Dell Inspiron 22 3265/3263 AIO Desktop and determi
ne that the LCD panel is faulty. What troubleshooting steps will you follow before replacing the
LCD Assembly? - CORRECT ANSWER -
Run ePSA, but press Esc to stop testing and regain control of the cursor. Double tap on the scre
with Correct Answers 100% Pass
Choose all that apply: You are fixing a computer running on Windows 10 or later and it is not b
ooting. Which BIOS settings will you change? - CORRECT ANSWER -unknown
What could the issue be if the system does not load into the operating system despite passing
the ePSA? - CORRECT ANSWER -(NOT: Failed hard drive)
Choose all that apply: Which of the following statements are true about the New PSU BIST? -
CORRECT ANSWER -(NOT: During PSU BIST, If PSU LED light will stay ON -
PSU is functioning properly.)
State True or False: M.2 is data transfer protocol while NVMe is a form factor. -
CORRECT ANSWER -False
How do you enable BIOS Auto-Recovery? - CORRECT ANSWER -Power on system -
> Press and hold down Esc + Ctrl.
Choose all that apply: What should the technicians do before replacing any suspected failed pa
rt in a no POST situation? - CORRECT ANSWER -
Capture the fault exhibited by running Diagnostics indicators, check for Error Codes and check
BIOS settings.
Re-run diagnostic sequences with removal of individual parts to isolate issue.
Reseat parts and cables.
Choose all that apply: You are servicing a Dell Inspiron 22 3265/3263 AIO Desktop and determi
ne that the LCD panel is faulty. What troubleshooting steps will you follow before replacing the
LCD Assembly? - CORRECT ANSWER -
Run ePSA, but press Esc to stop testing and regain control of the cursor. Double tap on the scre
