MGT 043 EXAM 1 QUESTIONS WITH VERIFIED SOLUTIONS LATEST UPDATE 2026

MGT 043 EXAM 1 QUESTIONS WITH VERIFIED SOLUTIONS LATEST UPDATE 2026 Organizational behavior - Answers a field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations Human Resource Management - Answers explores "nuts + bolts" of theories/principles studied in OB Strategic Management - Answers focuses on the product choices and industry characteristics that affect an organization's profitability Researched-Based view - Answers what exactly makes resources valuable (capable of generating long-term profits) inimitable - Answers cannot be imitated (makes resources more valuable) -history:experience, wisdom, knowledge of employees -numerous small decisions: big decisions can be copied, it's hard to copy many small ones -socially complex resources: culture, teamwork, trust, reputation Rule of 1/8 - Answers the belief that at best 1/8 or 12% of organizations will actually do what is required to build profits by putting people first (several different practices of OB are important along with commitment to improving those practices) Method of Experience - Answers consistent with their own experience and observations Method of Intuition - Answers "Just stands to reason" (it seems obvious or self-evident) Method of Authority - Answers people hold firmly to some belief because some respected official, agency, or source has said it is so Method of Science - Answers People accept some belief because scientific studies have tended to replicate that result using a series of samples, settings, and methods Theory - Answers well-tested explanation that unifies a broad range of observations Hypothesis - Answers written predictions that specify relationship between variables Correlation - Answers a statistical relation between two or more variables causal inference - Answers establishing that one variable really does cause another meta-analysis - Answers calculating a weighted average from results evidence-based management - Answers argues that scientific findings should form the foundation for management education Analytics - Answers the use of data to guide decision making Job Performance - Answers the value of the set of employee behaviors that contribute, either positively or negatively, to organizational goal accomplishment task performance - Answers employee behaviors that are directly involved in the transformation of organizational resources into the goods or services that the organization produces Routine Task Performance - Answers well-known responses to demands that occur in a normal, routine, or otherwise predictable way adaptive task performance - Answers employee responses to task demands that are novel, unusual, or unpredictable creative task performance - Answers developing ideas or outcomes that are novel and useful Job Analysis - Answers a process by which an organization determines requirements of specific jobs Occupational Information Network (O*NET) - Answers Online database that includes characteristics of most jobs in terms of tasks, behaviors, and the required knowledge, skills, and abilities citizenship behavior - Answers voluntary employee activities that may or may not be rewarded but that contribute to the organization by improving the overall quality of the setting in which work takes place interpersonal citizenship behavior - Answers behaviors that benefit coworkers that involve assisting, supporting, and developing other organizational members in a way that goes beyond normal job expectations courtesy - Answers keeping coworkers informed about matters that are relevant to them organizational citizenship behavior - Answers behaviors that benefit the larger organization by supporting and defending the company, working to improve its operations, and being especially loyal to it voice - Answers speaking up and offering constructive suggestions for change civic virtue - Answers participating in the company's operations voluntary boosterism - Answers positively representing the organization when in public Counterproductive Behavior - Answers employee behaviors that intentionally hinder organizational goal accomplishment property deviance - Answers behaviors that harm the organization's assets and possessions sabotage - Answers Purposeful destruction of equipment, organizational processes, or company products production deviance - Answers reducing the efficiency of work output political deviance - Answers behaviors that intentionally disadvantage other individuals rather than the larger organization incivility - Answers communication that is rude, impolite, discourteous, and lacking in good manners (gossiping, aggression, harassment, abuse) knowledge work - Answers jobs that require their employees to engage in cognitive knowledge that they got through education service work - Answers work that provides non-tangible goods to customers through direct electronic, verbal, or physical interaction Management by Objectives (MBO) - Answers a process of setting mutually agreed upon goals and using those goals to evaluate employee performance