MANAGEMENT GLOBAL EDITION 15 FINAL
PAPER 2026 COMPLETE ANSWERS DECISION
MAKING PRACTICE RESOURCE
◉ What is a manager?
Answer: Someone who coordinates and oversees the work of other
people so that organizational goals can be accomplished.
◉ The 3 levels of management are:
Answer: • Top
• Middle
• First-line
◉ Top managers (executive VP, president, managing director, COO,
or CEO):
Answer: • Are responsible for making organization-wide decisions
and establishing plans and goals that affect the entire organization.
◉ Middle managers (regional manager, project leader, store
manager, or division manager):
Answer: • Manage the work of first-line managers.
,◉ First-line managers (supervisors, shift managers, district
managers, department managers, or office managers):
Answer: • Manage the work of non-managerial employees.
◉ Organizations are:
Answer: A deliberate arrangement of people assembled to
accomplish some specific purpose.
◉ Common characteristics of organizations include:
Answer: • A distinct purpose / goal
• A deliberate structure
• People
◉ Management:
Answer: • Involves coordinating and overseeing the work activities
of others so that their activities are completed efficiently and
effectively.
◉ Efficiency (means):
Answer: Is getting the most output from the least amount of inputs
or resources.
◉ Effectiveness (ends):
,Answer: Is doing work activities that will result in achieving goals.
◉ Management strives for:
Answer: • Low resource waste (high efficiency)
• High goal attainment (high effectiveness)
◉ Four functions of management:
Answer: • Planning
• Organizing
• Leading
• Controller
◉ Planning:
Answer: Defines and sets goals, establishes strategies to achieve
goals, and develops plans to integrate and coordinate activities.
◉ Organizing:
Answer: Determines, arranges, and structures work to accomplish
organizational goals.
◉ Leading:
Answer: Works with and through people to accomplish goals.
, ◉ Controlling:
Answer: Monitors, compares, and corrects work to ensure that it is
accomplished as planned.
◉ Henri Fayol proposed that:
Answer: Managers perform five functions including commanding,
but today that has been taken out.
◉ Henry Mintzberg identified:
Answer: 10 roles grouped around interpersonal relationships, the
transfer of information, and decision- making.
◉ Management roles:
Answer: Specific actions or behaviors expected of a manager.
◉ Three types of managerial roles:
Answer: • Interpersonal
• Informational
• Decisional
◉ Interpersonal roles (people):
PAPER 2026 COMPLETE ANSWERS DECISION
MAKING PRACTICE RESOURCE
◉ What is a manager?
Answer: Someone who coordinates and oversees the work of other
people so that organizational goals can be accomplished.
◉ The 3 levels of management are:
Answer: • Top
• Middle
• First-line
◉ Top managers (executive VP, president, managing director, COO,
or CEO):
Answer: • Are responsible for making organization-wide decisions
and establishing plans and goals that affect the entire organization.
◉ Middle managers (regional manager, project leader, store
manager, or division manager):
Answer: • Manage the work of first-line managers.
,◉ First-line managers (supervisors, shift managers, district
managers, department managers, or office managers):
Answer: • Manage the work of non-managerial employees.
◉ Organizations are:
Answer: A deliberate arrangement of people assembled to
accomplish some specific purpose.
◉ Common characteristics of organizations include:
Answer: • A distinct purpose / goal
• A deliberate structure
• People
◉ Management:
Answer: • Involves coordinating and overseeing the work activities
of others so that their activities are completed efficiently and
effectively.
◉ Efficiency (means):
Answer: Is getting the most output from the least amount of inputs
or resources.
◉ Effectiveness (ends):
,Answer: Is doing work activities that will result in achieving goals.
◉ Management strives for:
Answer: • Low resource waste (high efficiency)
• High goal attainment (high effectiveness)
◉ Four functions of management:
Answer: • Planning
• Organizing
• Leading
• Controller
◉ Planning:
Answer: Defines and sets goals, establishes strategies to achieve
goals, and develops plans to integrate and coordinate activities.
◉ Organizing:
Answer: Determines, arranges, and structures work to accomplish
organizational goals.
◉ Leading:
Answer: Works with and through people to accomplish goals.
, ◉ Controlling:
Answer: Monitors, compares, and corrects work to ensure that it is
accomplished as planned.
◉ Henri Fayol proposed that:
Answer: Managers perform five functions including commanding,
but today that has been taken out.
◉ Henry Mintzberg identified:
Answer: 10 roles grouped around interpersonal relationships, the
transfer of information, and decision- making.
◉ Management roles:
Answer: Specific actions or behaviors expected of a manager.
◉ Three types of managerial roles:
Answer: • Interpersonal
• Informational
• Decisional
◉ Interpersonal roles (people):
