MGT 291 Final Questions and Correct Answers
Process Gain
group performs task better than individuals working alone (performance improvements)
Process Loss
group performs worse than individuals working alone (performance decrements)
Group VS. Team
every team is a group but not every group is a team
Group
two or more people who interact with another, each person influences eachother
Team
An interdependent collection of at least two individuals who share a common goal and share
accountability for the team's as well as their own outcomes
Team members 3 characteristics
1. complementary skills and resources
2. commitment to common goals
3. mutual accountability
Team's performance =
Individual results + Collective work products
Group Composition
, the diversity of group members
Heterogenous pros and cons
pros: better when the task is complex and needs creativity
cons: slow and more conflicts
Homogeneous pros and cons
pros: better when task needs cooperation and speed
cons: fewer different ideas
Group Size Benefits
Optimal group size depends upon the objective
smaller groups: better at taking action
larger groups: better at generating ideas but more social loafing
- research suggests optimal size is 5-7
Group Norm
A standard against which the appropriateness of the behavior is judged and determine behavior
expected in a certain situation
- best time to set norms is right after the group is formed
Group Members roles and role clairty
roles: set of behaviors, responsibilities, tasks, each member is expect to perform
role clarity: clear understanding of the roles, promotes performance
Task vs. Maintenance Roles
Process Gain
group performs task better than individuals working alone (performance improvements)
Process Loss
group performs worse than individuals working alone (performance decrements)
Group VS. Team
every team is a group but not every group is a team
Group
two or more people who interact with another, each person influences eachother
Team
An interdependent collection of at least two individuals who share a common goal and share
accountability for the team's as well as their own outcomes
Team members 3 characteristics
1. complementary skills and resources
2. commitment to common goals
3. mutual accountability
Team's performance =
Individual results + Collective work products
Group Composition
, the diversity of group members
Heterogenous pros and cons
pros: better when the task is complex and needs creativity
cons: slow and more conflicts
Homogeneous pros and cons
pros: better when task needs cooperation and speed
cons: fewer different ideas
Group Size Benefits
Optimal group size depends upon the objective
smaller groups: better at taking action
larger groups: better at generating ideas but more social loafing
- research suggests optimal size is 5-7
Group Norm
A standard against which the appropriateness of the behavior is judged and determine behavior
expected in a certain situation
- best time to set norms is right after the group is formed
Group Members roles and role clairty
roles: set of behaviors, responsibilities, tasks, each member is expect to perform
role clarity: clear understanding of the roles, promotes performance
Task vs. Maintenance Roles
