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MGT 291 Exam 1 Questions and Correct Answers

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MGT 291 Exam 1 Questions and Correct Answers

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MGT 291 Exam 1 Questions and Correct
Answers
Job Specialization

breaking jobs down into small component tasks and standardizing them across all workers doing

those jobs

Basic alternative to job specialization

job rotation

job enlargement

job enrichment

job rotation

moving working from one job to another

job enlargement

gives workers more tasks to perform

job enrichment

gives employees more tasks and more control over them

job characteristics theory

uses five motivational properties of tasks and three critical psychological to improve outcomes



skill variety, task identity, task significance, autonomy, feedback

skill variety

,degree to which the job requires a variety of activities with different skills and talents needed

task identity

degree to which the job has a beginning and an end with a tangible outcome

Task significance

the degree to which the job affects the lives of other people

Autonomy

degree to which the job allows freedom to schedule the work and procedures for carrying it out

Feedback

the degree to which the job activities gives clear info about the effectiveness of the individual's

performance

Formula for MPS (motivating potential score)

Participation

Entails giving employees a voice

Empowerment

enabling workers to set their goals, make decisions, and solve problems

Ways to empower people include

articulating a clear vision,

modeling successful behaviors, Sending positive messages, giving feedback

Variable work schedules

, compressed work schedule: working a full time job in less than five days

Extended work schedules

work schedule that requires relatively long periods of work and long periods of paid time off

Flexible work schedules

give employees more personal control over the hours they work

Alternative workplace

Telecommuting: when employees work off-site. This reduces absenteeism and turnover

incentive system

plans in which employees can earn additional compensation in return for certain types of

performance

indirect compensation

employee benefits provided as a form of compansation

perquisites

Special privileges awarded to selected members of an organization, usually top managers

awards

awards are used for outstanding performance

One thing that you noticed from the survey is that employees' growth need strength tends

to consistently be quite high. What does this mean to your job redesign initiative?

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