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Exam (elaborations)

BUS 381 Final Units 7, 8, & 9 Exam Questions With Correct Answers

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BUS 381 Final Units 7, 8, & 9 Exam Questions With Correct Answers

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BUS 381 Final Units 7, 8, & 9 Exam
Questions With Correct Answers

Many organizations actively attempt to convert tacit knowledge into
| | | | | | | | |



explicit knowledge. |




True
False - CORRECT ANSWER✔✔-True
| | |




Streaming video means to _____. | | | |




compress a video file | | |




create video for immediate consumption
| | | |




play the video while it is being downloaded
| | | | | | |




transmit a video file via email - CORRECT ANSWER✔✔-play the video
| | | | | | | | | | |



while it is being downloaded
| | | |




Shadowing is defined as ___________. | | | |




a senior employee observing a new employee to monitor performance
| | | | | | | | |

,a new employee observing a senior employee to learn how the job is
| | | | | | | | | | | | |



done
any employee following another employee to monitor performance
| | | | | | |




any employee following another employee for any reason - CORRECT
| | | | | | | | | |



ANSWER✔✔-a new employee observing a senior employee to learn | | | | | | | | |



how the job is done
| | | |




"Leveraging the expertise of people across the organization" is cited as a
| | | | | | | | | | |



benefit of implementing a knowledge management system. What does
| | | | | | | | | |



that mean? |




capturing tacit knowledge | |




preventing the permanent loss of expertise | | | | |




enabling employees to share and build on one another's experience and
| | | | | | | | | |



expertise
|




practicing continuous innovation - CORRECT ANSWER✔✔-enabling
| | | | | |



employees to share and build on one another's experience and
| | | | | | | | | |



expertise


Joint problem solving is a process used to capture tacit knowledge by
| | | | | | | | | | | |



having a novice and an expert work side-by-side to solve a problem.
| | | | | | | | | | | |



With this process, the expert's approach is slowly revealed to the
| | | | | | | | | | |



observant novice. |

, True
False - CORRECT ANSWER✔✔-True
| | |




A perceptive system _______.
| | |




can predict what the user would like to do next
| | | | | | | | |




understands visual images | |




immerses the user in a virtual world
| | | | | |




is used to assist people with physical challenges - CORRECT
| | | | | | | | | |



ANSWER✔✔-understands visual images | |




Expert systems are used by experts.
| | | | |




True
False - CORRECT ANSWER✔✔-False
| | |




Which of the following is a valid reason why many organizations have
| | | | | | | | | | | |



established knowledge management programs?
| | |




automatic creation of knowledge is feasible
| | | | |




they want to foster innovation by encouraging the free flow of ideas
| | | | | | | | | | | |



within the organization, including its business partners
| | | | | |

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