Professional
Practice Final Exam
Questions and
Answers Updated
2026
professionalismB-
BAnswerBtheBconduct,Baims,BorBqualitiesBthatBcharacterizeBorBmarkBaBprofessionBorB
aBprofessionalBperson,BaBskillBorBbehaviorBthatBgoesBbeyondBwhatBanBordinaryBperso
nBwouldBgaveBdone,BcanBbeBunrelatedBtoBcompetence,BhasBtoBdoBlessBwithBwhatByo
uBdoBandBmoreBtoBdoBwithBhowByouBproduceBthoseBresults
-
attendanceBisBconstantBandBtimely,Baccountability,BwillingnessBtoBgoBtheBextraBmile,Bc
ommunicateBrespectfullyBtoBeveryone,BstayBcalmB&Bfocused,BevenBinBtheBmostBdifficu
ltBofBsituations,Bdon'tBgossip,BbeBaBgoodBcommunicatorB&BuseBgoodBjudgement
compassionBfatigueB-
BAnswerBtheB"cost"BofBcaring,BstressBresultingBfromBcaringBforBothers,BcanBbeBextern
alB(outsideBofBwork)BorBinternalB(withinBtheBworkplace)
emotionalBintelligenceB-
BAnswerBbeingBawareBofByourBfeelings,BmanagingBemotions,BmotivatingBone'sBself,Bre
cognizingBemotionsBinBothers,BhandlingBrelationshipsBpositively
managementB-
BAnswerBprocessBofBeffectivelyBworkingBwithBpeople,BusuallyBassignedBtoBtheBsupervi
sorBofBtheBteam,BcoordinatesBagendas,BsetsBtimeBlimits,BfacilitatesBgroupBfunctioning,
BensuresBorganizationalBtaskB&BgoalsBareBcompleted,BmaintainsBbalanceB&Bdirection
4BfxnsBofBtheBmanagerB-BAnswerB-planning:BwhatBareBourBgoals?
-organizing:BhowBwillBweBachieveBtheseBgoals?
,-direction:BwhoBwillBIBdelegateBto?
-controlling:BwhenB&BhowBwillBthingsBbeBdone?
4BtheoriesBofBmanagementB-BAnswerB-traditionalB(Bureaucratic)
-BehavioralB(humanBinteraction)
-systemsBtheory
-contingencyBtheoryB(motivational)
traditionalB(management)BtheoryB-BBureaucraticB-
BAnswerBtheoryBw/BstrictBordersB&Brules,Bhierarchy,BestablishingBstrongBlinesBofBauth
orityBandBcontrol
behavioralB(management)BtheoryB-BhumanBinteractionB-
BAnswerBtheoryBthatBhelpsBtoBmaintainBstableB&BsatisfiedBworkforce,BfocusesBonBatti
tudesB&BneedsBofBemployeeB(outsideBofBworkplace),BtakingBaBspecialBinterestBinBthe
BemployeesBmakesBthemBfeelBlikeBaBgroup
systemsB(management)BtheoryB-
BAnswerBtheoryBwhichBproposesBthatBbusinessesBconsistBofBmultipleBcomponentsBtha
tBworkBtogetherBsoBthatBtheBlargerBsystemBcanBfunctionBoptimally,BfocusBonBallBindiv
idualsBaffectedBbyBaBdecision
contingencyB(management)BtheoryB-BmotivationalB-
BAnswerBtheoryBthatBusesBallBofBtheBtheoriesBtoBdetermineBwhatBmotivatesBpeopleB
toBmakeBchoicesBandBdevelopBtheBmostBeffectiveBmethodsBtoBcompleteBtheBworkBth
atBneedsBtoBbeBdone
3BmanagementBstylesB-BAnswerB-autocratic:BauthoritarianBw/BnoBinputBfromBtheBstaff
-democratic:Bpeople-orientedB&BasksBopinions
-Laissez-Faire:BlittleBdirectionBorBcontrol
, leadershipB-BAnswerBaBwayBofBbehaving-
notBaBjobBorBaBstyle,BaBleaderBmodelsBchange,BestablishesBtrust,BsetsBtheBpace,B&Bc
reatesBaBvision,BisBeffectiveBatBinfluencingBothersBwithoutBthreats,BcausesBothersBtoBr
espondBnotBbecauseBtheyBHAVEBtoBbecauseBtheyBWANTBto
5BtheoriesBofBleadershipB-BAnswerB-greatBmanBtheory/traitBtheoryB
-situationalB&BcontingencyBtheory
-interactionalBleadershipBtheory
-transactional
-transformational
greatBmanB(leadership)BthoeryB-
BAnswerBtheoryBthatBbelievesBthatBdesiredBtraitsBareBinherited
situationalB&BcontingencyB(leadership)BtheoryB-
BAnswerBtheoryBthatBleadershipBshouldBbeBindividualizedB&Bflexible
interactionalB(leadership)BtheoryB-
BAnswerBleadershipBtheoryBthatBbelievesBdevelopingBtrustBinBrelationshipsBpromotesBt
eamwork
transactionalB(leadership)BtheoryB-
BAnswerBtheoryBthatBfocusesBonBtheBtaskBatBhandB&BgettingBitBdone,BinvolvesBincen
tives,Btelling,Bcommanding,B&Bordering
transformationalB(leadership)BtheoryB-
BAnswerBtheoryBwhichBhasBaBstrongBclearBvisionBachievedBbyBlistening,Bobserving,B&
Banalyzing
leadershipBvsBmanagementB-BAnswerB-
focusBonBeffectiveness,BcreateBvision,BtakeBrisks,BdealBw/BpeopleB&Brelationships,Biniti
ateBinnovation,BlooksBtoBtheBhorizon,Bcoach