JBL MODULE 3 PRACTICE EXAM
1. A 4-year-old boy had an apparent seizure. He is conscious and calm and is
sitting on his mother's lap. His father is sitting in a nearby chair. The child's
mother suddenly begins crying uncontrollably, which causes the child to start
crying. You should
A. give the child a favorite toy or blanket to hold onto and perform your
assessment to the best of your ability.
B. attempt to calm the child's mother, but avoid separating her from her child
because this will increase her anxiety.
C. ask the father to hold the child so you can assess him while your partner
tries to calm the mother.
D. reassure the child's mother that seizures in children are very common and
that there is nothing to worry about.
Answer√√ C. ask the father to hold the child so you can assess him while your partner tries to calm
the mother.
,2. As you are wheeling your patient through the emergency department doors,
you receive another call for a major motor vehicle crash. You should
A. place the patient in a high-visibility area and then respond to the call.
B. respond only after giving a verbal patient report to a nurse or physician.
C. leave a copy of the run form with a nurse and then respond to the call.
D. inform the admissions clerk of the situation and then respond at once.
Answer√√ B. respond only after giving a verbal patient report to a nurse or physician.
3. Communicating with patients who are deaf or hard-of-hearing can be facil-
itated by doing all of the following, EXCEPT
A. placing yourself in a position to ensure that the patient can see your lips.
B. shining a light on your face when you are in a darkened environment.
C. providing pen and paper if the patient prefers to write his or her response.
D. elevating the tone of your voice and exaggerating word pronunciation.
Answer√√ D. elevating the tone of your voice and exaggerating word pronunciation.
,4. During your assessment of a 20-year-old man with a severe headache and
nausea, you ask him when his headache began, but he does not answer your
, question immediately. You should
A. ask him if he frequently experiences severe headaches and nausea.
B. allow him time to think about the question and respond to it.
C. repeat your question because he probably did not hear you.
D. tell him that you cannot help him unless he answers your questions.
Answer√√ B. allow him time to think about the question and respond to it.
5. Effective therapeutic communication skills require .
A. English-speaking patients or family members
B. verbal and nonverbal communication techniques
C. supervision by advanced life support personnel
D. correct use of complex medical terminology
Answer√√ B. verbal and nonverbal communication techniques
6. Ethnocentrism is defined as
1. A 4-year-old boy had an apparent seizure. He is conscious and calm and is
sitting on his mother's lap. His father is sitting in a nearby chair. The child's
mother suddenly begins crying uncontrollably, which causes the child to start
crying. You should
A. give the child a favorite toy or blanket to hold onto and perform your
assessment to the best of your ability.
B. attempt to calm the child's mother, but avoid separating her from her child
because this will increase her anxiety.
C. ask the father to hold the child so you can assess him while your partner
tries to calm the mother.
D. reassure the child's mother that seizures in children are very common and
that there is nothing to worry about.
Answer√√ C. ask the father to hold the child so you can assess him while your partner tries to calm
the mother.
,2. As you are wheeling your patient through the emergency department doors,
you receive another call for a major motor vehicle crash. You should
A. place the patient in a high-visibility area and then respond to the call.
B. respond only after giving a verbal patient report to a nurse or physician.
C. leave a copy of the run form with a nurse and then respond to the call.
D. inform the admissions clerk of the situation and then respond at once.
Answer√√ B. respond only after giving a verbal patient report to a nurse or physician.
3. Communicating with patients who are deaf or hard-of-hearing can be facil-
itated by doing all of the following, EXCEPT
A. placing yourself in a position to ensure that the patient can see your lips.
B. shining a light on your face when you are in a darkened environment.
C. providing pen and paper if the patient prefers to write his or her response.
D. elevating the tone of your voice and exaggerating word pronunciation.
Answer√√ D. elevating the tone of your voice and exaggerating word pronunciation.
,4. During your assessment of a 20-year-old man with a severe headache and
nausea, you ask him when his headache began, but he does not answer your
, question immediately. You should
A. ask him if he frequently experiences severe headaches and nausea.
B. allow him time to think about the question and respond to it.
C. repeat your question because he probably did not hear you.
D. tell him that you cannot help him unless he answers your questions.
Answer√√ B. allow him time to think about the question and respond to it.
5. Effective therapeutic communication skills require .
A. English-speaking patients or family members
B. verbal and nonverbal communication techniques
C. supervision by advanced life support personnel
D. correct use of complex medical terminology
Answer√√ B. verbal and nonverbal communication techniques
6. Ethnocentrism is defined as
