BSW4802
Assignment 3 2026
Unique number:
Due date: 3 September 2026
QUESTION 1: Engagement Phase
Engagement phase Justification: Why should this task be prioritised for the
task Naidoo family?
1. Build a trusting The family members are emotionally distressed and reluctant
helping to speak openly, so the social worker should create a warm
relationship with and accepting environment where each person feels
the family respected and heard. Empathy, active listening, appropriate
silence and unconditional positive regard should be used to
help Rajesh, Priya, Anika and Arjun become comfortable
enough to discuss their experiences without feeling blamed or
judged.
, QUESTION 1: Engagement Phase
Engagement phase Justification: Why should this task be prioritised for
task the Naidoo family?
1. Build a trusting The family members are emotionally distressed and
helping relationship reluctant to speak openly, so the social worker should
with the family create a warm and accepting environment where each
person feels respected and heard. Empathy, active
listening, appropriate silence and unconditional positive
regard should be used to help Rajesh, Priya, Anika and
Arjun become comfortable enough to discuss their
experiences without feeling blamed or judged.
2. Set the tone and The social worker should clearly explain their professional
explain the ethics of role, the family’s rights, confidentiality and the limits of
the helping confidentiality before discussing sensitive family matters.
relationship This will help the Naidoo family understand what they can
expect from the helping process and may reduce their
uncertainty about sharing personal information concerning
unemployment, conflict and the children’s difficulties.
3. Explore Rajesh’s job loss is connected with several other
interactions between difficulties, including financial pressure, marital
the family and their disagreements, emotional distress and problems affecting
environment both children at school. The social worker should use
open-ended and discovery-oriented questions to
understand how employment, income, school, relatives
and available community resources are influencing the
functioning of the whole family.
4. Identify and Although the family is experiencing serious difficulties,
Assignment 3 2026
Unique number:
Due date: 3 September 2026
QUESTION 1: Engagement Phase
Engagement phase Justification: Why should this task be prioritised for the
task Naidoo family?
1. Build a trusting The family members are emotionally distressed and reluctant
helping to speak openly, so the social worker should create a warm
relationship with and accepting environment where each person feels
the family respected and heard. Empathy, active listening, appropriate
silence and unconditional positive regard should be used to
help Rajesh, Priya, Anika and Arjun become comfortable
enough to discuss their experiences without feeling blamed or
judged.
, QUESTION 1: Engagement Phase
Engagement phase Justification: Why should this task be prioritised for
task the Naidoo family?
1. Build a trusting The family members are emotionally distressed and
helping relationship reluctant to speak openly, so the social worker should
with the family create a warm and accepting environment where each
person feels respected and heard. Empathy, active
listening, appropriate silence and unconditional positive
regard should be used to help Rajesh, Priya, Anika and
Arjun become comfortable enough to discuss their
experiences without feeling blamed or judged.
2. Set the tone and The social worker should clearly explain their professional
explain the ethics of role, the family’s rights, confidentiality and the limits of
the helping confidentiality before discussing sensitive family matters.
relationship This will help the Naidoo family understand what they can
expect from the helping process and may reduce their
uncertainty about sharing personal information concerning
unemployment, conflict and the children’s difficulties.
3. Explore Rajesh’s job loss is connected with several other
interactions between difficulties, including financial pressure, marital
the family and their disagreements, emotional distress and problems affecting
environment both children at school. The social worker should use
open-ended and discovery-oriented questions to
understand how employment, income, school, relatives
and available community resources are influencing the
functioning of the whole family.
4. Identify and Although the family is experiencing serious difficulties,
