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TLMT 498 WK1 VERIFIED TO PASS 2026

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TLMT 498 WK1 VERIFIED TO PASS 2026

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12/15/2019 APUS CLE : TLMT313 I004 Spr 19 : Tests & Quizzes

TLMT313 I004 Spr 19 Tests & Quizzes




Return to Assessment List




Part 1 of 1 - 100.0 Points


Question 1 of 10
Firms can safeguard customer information by doing which of the 10.0 Points
following?:

A. Allow customers to opt-in and out of mailing lists

B. Allow customers to access their accounts online to view information collected

about themselves C. Both A & B

D. None of these




C

Question 2 of 10
Which of the following are required elements of an effective CRM 10.0 Points
initiative?



A.
Sending out promotional materials via e-mails and traditional mail to a large random group of a
potential customers
B. Segmenting customers


C.
Preserving a traditional sales force that communicates with the supply-chain via a traditional
paper document/contract system


D.
Preserving a traditional sales force that communicates with the supply-chain via a traditional
paper document/contract system



https://edge.apus.edu/portal/site/416399/tool/09c48d73-a5a1-4cf1-9f66-b99e3ec895f2/jsf/index/mainIndex 1/7

, 12/15/2019 APUS CLE : TLMT313 I004 Spr 19 : Tests & Quizzes


B




https://edge.apus.edu/portal/site/416399/tool/09c48d73-a5a1-4cf1-9f66-b99e3ec895f2/jsf/index/mainIndex 2/7

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