COM-312 TEST 1 Questions and Answers
Integrating, unlike compromising, involves not a moderate level of concern for goals but
a high level of concern for them.
true
In marriages, avoidance of conflict relates to higher satisfaction in general.
false
An individual's conflict style is developed early in life and remains static throughout
her/his lifetime.
false
One option for addressing destructive coalitions is to "soften them."
true
According to your text, sometimes it is more appropriate to settle disputes on the basis
of rights rather than power or interests.
true
Hocker and Wilmot contend that power is not owned by an individual but is a product
of communication relationships.
true
Once a person perceives that another person's emotional intensity is escalating, the
negative spiral has begun.
true
According to the text, disagreements are same as conflicts.
,false
Once a person becomes truly skilled at managing conflict, he or she will not have to deal
with it—conflict is avoidable.
false
The two primary drivers of most disputes are identity and relational issues.
true
Which of the following is NOT an essential feature of Hocker and Wilmot's definition of
interpersonal conflict?
a. An expressed struggle
b. Independence
c. Perceived incompatible goals
d. Perceived scarce resources
e. Interference
b. Independence
Terry and Pat have been in a committed romantic relationship for five years. Increased
conflict has characterized their relationship recently. Both have become less invested in
the relationship and have sought out others to fulfill some of their needs for affection,
inclusion, and control. They don't rely on each other much or expect much from each
other. The couple's choices reflect which of the five features that contribute to
destructive conflict?
a. Escalatory spirals
b. Avoidance spirals
c. Retaliation
, d. Inflexibility and rigidity
e. A competitive system of domination and submission
b. Avoidance spirals
Which of the following is one of the basic dynamics of all avoidance spirals?
a. Refraining from complaining to third persons about the other party
b. Increasing one's dependence on another person
c. Interacting more directly with another person
d. Harboring of resentment or disappointment
e. Avoiding the other party passively
d. Harboring of resentment or disappointment
Defensive climates, rather than supportive climates, are created when people use:
a. strategy rather than spontaneity.
b. empathy rather than neutrality.
c. description rather than evaluation.
d. provisionalism rather than certainty.
e. equality rather than superiority.
a. strategy rather than spontaneity.
According to your text, _____ criticize more than _____.
a. adults; children
b. men; women
c. women; men
d. students; teachers
e. friends; romantic partners
Integrating, unlike compromising, involves not a moderate level of concern for goals but
a high level of concern for them.
true
In marriages, avoidance of conflict relates to higher satisfaction in general.
false
An individual's conflict style is developed early in life and remains static throughout
her/his lifetime.
false
One option for addressing destructive coalitions is to "soften them."
true
According to your text, sometimes it is more appropriate to settle disputes on the basis
of rights rather than power or interests.
true
Hocker and Wilmot contend that power is not owned by an individual but is a product
of communication relationships.
true
Once a person perceives that another person's emotional intensity is escalating, the
negative spiral has begun.
true
According to the text, disagreements are same as conflicts.
,false
Once a person becomes truly skilled at managing conflict, he or she will not have to deal
with it—conflict is avoidable.
false
The two primary drivers of most disputes are identity and relational issues.
true
Which of the following is NOT an essential feature of Hocker and Wilmot's definition of
interpersonal conflict?
a. An expressed struggle
b. Independence
c. Perceived incompatible goals
d. Perceived scarce resources
e. Interference
b. Independence
Terry and Pat have been in a committed romantic relationship for five years. Increased
conflict has characterized their relationship recently. Both have become less invested in
the relationship and have sought out others to fulfill some of their needs for affection,
inclusion, and control. They don't rely on each other much or expect much from each
other. The couple's choices reflect which of the five features that contribute to
destructive conflict?
a. Escalatory spirals
b. Avoidance spirals
c. Retaliation
, d. Inflexibility and rigidity
e. A competitive system of domination and submission
b. Avoidance spirals
Which of the following is one of the basic dynamics of all avoidance spirals?
a. Refraining from complaining to third persons about the other party
b. Increasing one's dependence on another person
c. Interacting more directly with another person
d. Harboring of resentment or disappointment
e. Avoiding the other party passively
d. Harboring of resentment or disappointment
Defensive climates, rather than supportive climates, are created when people use:
a. strategy rather than spontaneity.
b. empathy rather than neutrality.
c. description rather than evaluation.
d. provisionalism rather than certainty.
e. equality rather than superiority.
a. strategy rather than spontaneity.
According to your text, _____ criticize more than _____.
a. adults; children
b. men; women
c. women; men
d. students; teachers
e. friends; romantic partners
