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1. A facility manager is developing a long-term capital replacement plan for
building systems. Which approach best ensures accuracy and reliability of
projections
A. Use historical costs only
B. Apply lifecycle cost analysis with condition assessments
C. Estimate based on vendor quotes only
D. Rely on budget limits set by finance
✔ Correct Answer: B. Apply lifecycle cost analysis with condition
assessments
Explanation: Lifecycle cost analysis combined with condition assessments
provides a comprehensive and data-driven projection of future capital
needs, ensuring accuracy beyond simple historical or budget-based
estimates.
2. Which financial metric is most appropriate for evaluating the long-term
viability of a facility investment
A. Payback period
B. Net present value (NPV)
C. Operating margin
, D. Cost variance
✔ Correct Answer: B. Net present value (NPV)
Explanation: Net present value accounts for the time value of money,
making it the most reliable metric for evaluating long-term investments.
3. A facility manager must reduce operating expenses without affecting
service quality. What is the most effective first step
A. Cut staffing levels
B. Increase service charges
C. Conduct a cost-benefit analysis of current operations
D. Delay maintenance activities
✔ Correct Answer: C. Conduct a cost-benefit analysis of current operations
Explanation: A cost-benefit analysis identifies inefficiencies and
opportunities for savings without compromising service quality.
4. Which document defines the scope, objectives, and deliverables of a facility
project
A. Service level agreement
B. Project charter
C. Maintenance log
D. Risk register
✔ Correct Answer: B. Project charter
Explanation: The project charter formally establishes project objectives,
scope, and stakeholders, serving as a foundational document.
5. Preventive maintenance programs are primarily designed to
A. Reduce initial capital cost
B. Extend asset life and prevent failures
C. Eliminate need for repairs
D. Replace reactive maintenance entirely
✔ Correct Answer: B. Extend asset life and prevent failures
Explanation: Preventive maintenance minimizes unexpected failures and
extends equipment lifespan.
, 6. Which leadership style is most effective during a facility emergency
A. Democratic
B. Transformational
C. Autocratic
D. Laissez-faire
✔ Correct Answer: C. Autocratic
Explanation: In emergencies, quick decision-making is critical, making an
autocratic style most effective.
7. A facility manager is reviewing vendor contracts. What is the key factor to
ensure compliance
A. Vendor reputation
B. Contract performance metrics
C. Lowest bid
D. Contract length
✔ Correct Answer: B. Contract performance metrics
Explanation: Performance metrics ensure measurable standards for
vendor compliance.
8. Which system is essential for tracking work orders and maintenance history
A. ERP
B. CMMS
C. CRM
D. BIM
✔ Correct Answer: B. CMMS
Explanation: A Computerized Maintenance Management System tracks
maintenance tasks and asset history.
9. In sustainability planning, what is the primary goal
A. Reduce staff workload
B. Increase energy consumption
C. Minimize environmental impact
D. Maximize capital spending
✔ Correct Answer: C. Minimize environmental impact