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Guide Key Concepts
1. Leadership Styles & Theories:
o Autocratic Leadership: Effective in crises; promotes quick
decision-making.
o Servant Leadership: Focuses on meeting the needs of others,
particularly vulnerable populations.
o Transformational Leadership: Encourages innovation and
motivation.
o Machiavellian Leadership: Prioritizes efficiency, sometimes at the
cost of employee morale.
o Lateral Leadership: Encourages collaboration across
departments.
2. Power Types in Leadership:
o Reward Power: Influence through incentives.
o Referent Power: Influence through relationships and empathy.
o Coercive Power: Influence through fear of consequences.
3. Organizational Models:
o Open Systems Model: Views patient care as an interconnected
system.
o Rational Goal Model: Focuses on achieving organizational
efficiency.
o Human Relations Model: Emphasizes employee morale and
participation.
4. Management Functions:
o Controlling: Monitoring budget and resources.
o Strategic Management: Aligning resources to organizational
goals.
o Environmental Scanning: Monitoring external factors affecting
healthcare.
5. Healthcare Policies & Regulations:
o HIPAA: Protects patient privacy.
o Affordable Care Act (ACA): Expands insurance coverage.
o False Claims Act: Prevents fraudulent billing.