AUTOMOTIVE TECHNICIAN EXAM PREP
QUESTIONS AND ANSWERS GRADED A
PLUS STUDY RESOURCE
●● What does PDI stand for?
Answer: Pre-delivery inspections
●● What is the name of the person who greets the customer in a large
automotive repair shop or dealership?
Answer: Service advisor
●● What is the name of the person who assigns the jobs to the
technicians in a large shop?
Answer: Service dispatcher
●● What is the name of the kind of shop run by taxi cab companies or
by utilities?
Answer: Fleet shop
●● List eight ASE automobile specialty service areas that make up a
master certification?
Answer: A1 engine repair/ A2 Automatic transmission, transaxle/ A3
manual drive train and axles/A4 Suspension and steering/ A5 Brakes/A6
QUESTIONS AND ANSWERS GRADED A
PLUS STUDY RESOURCE
●● What does PDI stand for?
Answer: Pre-delivery inspections
●● What is the name of the person who greets the customer in a large
automotive repair shop or dealership?
Answer: Service advisor
●● What is the name of the person who assigns the jobs to the
technicians in a large shop?
Answer: Service dispatcher
●● What is the name of the kind of shop run by taxi cab companies or
by utilities?
Answer: Fleet shop
●● List eight ASE automobile specialty service areas that make up a
master certification?
Answer: A1 engine repair/ A2 Automatic transmission, transaxle/ A3
manual drive train and axles/A4 Suspension and steering/ A5 Brakes/A6