AUTOMOTIVE EXAM SCRIPT PREMIUM
QUESTIONS AND SOLUTIONS GRADED A+
●● Interchangeability
Answer: Meant that parts did not have to be custom built to match a
particular car.
●● Advances in vehicle manufacturing technology have decreased the
need for:
Answer: Large Amounts of Labor
●● Advantage of "Just In Time" manufacturing:
Answer: The manufacturer doesn't have to store large quantities of parts
●● Lube Technician
Answer: A technician who carries out scheduled maintenance activities
on a range of mechanical and related vehicle components
●● Light Line Technician
Answer: A technician who carries out scheduled maintenance activities
on a range of mechanical and related vehicle components.
●● Heavy Line Technician
,Answer: A technician who undertakes major engine, transmission, and
differential overhaul and repair.
●● Chassis Technician
Answer: a technician who specializes in working on vehicle suspension
and steering systems.
●● Brake Technician
Answer: a technician who specializes in working on vehicle brake
systems
●● Drivability Technician
Answer: A technician who diagnoses and identifies mechanical and
electrical faults that affect vehicle performance and emissions.
●● Who programs or reprograms (reflashes) powertrain control modules
(PCMs) using computerized equipment?
Answer: Drivability Technicians
●● Electrical Technician
Answer: A technician who diagnoses, replaces, maintains, identifies fault
with, and repairs electrical wiring and computer-based equipment iterm-
85n vehicles.
,●● Transmission Specialist
Answer: A technician who diagnoses, overhauls, and repairs
transmissions.
●● Shop Foreman
Answer: The supervisor in a shop who oversees the work of technicians
and staff and communicates with customers and external suppliers.
●● Service Consultant (Advisor)
Answer: A service worker who works with both customers and
technicians; the first point of contact for customers seeking vehicle
repairs.
●● Normally, whose job is it to greet the customer and complete the
repair or work order?
Answer: Service Advisor
●● Service consultants work with:
Answer: (Advisors)Both customers and technicians.
●● Service Manager
Answer: The shop supervisor who is responsible for the management of
the service department.
, ●● Parts Specialist
Answer: The person who serves customers at the parts counters.
●● Ongoing technical training and support is available from:
Answer: Auto Manufacturers.
●● Which repair facility would provide an opportunity to experience the
cutting edge of technology?
Answer: Dealerships
●● Which of the following businesses perform work on only one or two
automotive systems?
Answer: Fleet service departments
●● Repair work performed on vehicles still under the manufacturer's
warranty is usually performed by
Answer: Independent Service Shop or Dealerships
●● Jiffy Lube outlets are examples of:
Answer: Franchises
●● Automotive Service Excellence (ASE)
QUESTIONS AND SOLUTIONS GRADED A+
●● Interchangeability
Answer: Meant that parts did not have to be custom built to match a
particular car.
●● Advances in vehicle manufacturing technology have decreased the
need for:
Answer: Large Amounts of Labor
●● Advantage of "Just In Time" manufacturing:
Answer: The manufacturer doesn't have to store large quantities of parts
●● Lube Technician
Answer: A technician who carries out scheduled maintenance activities
on a range of mechanical and related vehicle components
●● Light Line Technician
Answer: A technician who carries out scheduled maintenance activities
on a range of mechanical and related vehicle components.
●● Heavy Line Technician
,Answer: A technician who undertakes major engine, transmission, and
differential overhaul and repair.
●● Chassis Technician
Answer: a technician who specializes in working on vehicle suspension
and steering systems.
●● Brake Technician
Answer: a technician who specializes in working on vehicle brake
systems
●● Drivability Technician
Answer: A technician who diagnoses and identifies mechanical and
electrical faults that affect vehicle performance and emissions.
●● Who programs or reprograms (reflashes) powertrain control modules
(PCMs) using computerized equipment?
Answer: Drivability Technicians
●● Electrical Technician
Answer: A technician who diagnoses, replaces, maintains, identifies fault
with, and repairs electrical wiring and computer-based equipment iterm-
85n vehicles.
,●● Transmission Specialist
Answer: A technician who diagnoses, overhauls, and repairs
transmissions.
●● Shop Foreman
Answer: The supervisor in a shop who oversees the work of technicians
and staff and communicates with customers and external suppliers.
●● Service Consultant (Advisor)
Answer: A service worker who works with both customers and
technicians; the first point of contact for customers seeking vehicle
repairs.
●● Normally, whose job is it to greet the customer and complete the
repair or work order?
Answer: Service Advisor
●● Service consultants work with:
Answer: (Advisors)Both customers and technicians.
●● Service Manager
Answer: The shop supervisor who is responsible for the management of
the service department.
, ●● Parts Specialist
Answer: The person who serves customers at the parts counters.
●● Ongoing technical training and support is available from:
Answer: Auto Manufacturers.
●● Which repair facility would provide an opportunity to experience the
cutting edge of technology?
Answer: Dealerships
●● Which of the following businesses perform work on only one or two
automotive systems?
Answer: Fleet service departments
●● Repair work performed on vehicles still under the manufacturer's
warranty is usually performed by
Answer: Independent Service Shop or Dealerships
●● Jiffy Lube outlets are examples of:
Answer: Franchises
●● Automotive Service Excellence (ASE)
