BUS 300 EXAM 1 Questions and Answers
with Verified Solutions | Latest Updated 2026
New requirements for com Media Savvy, Maintaining positive image
and presence online
what skills do employers -oral/written communicatoin skills
want? -ability to work in teams
-clean social media
-professionalism
-work ethic
-critical thinking
Challenges of information age -rapidly changing communication
technology
-self directed work groups
-growing diversity
-emphasis on ethics
-flattened management
how efficiently do we listen? 25 to 50 percent
what can obstruct effective -Physical barriers
listening? -grandstanding
-faking attention
-language
-thought speed
, How to build effective -Stop talking, let others speak
listening: - Control any external/internal
distractions
-be receptive/ open minded
-listen for main points
-capitalize on lag time
-Judge ideas, not appearances
-avoid interrupting
-take notes if needed
-provide feedback/confirmation
Nonverbal communication all unwritten/unspoken messages,
definition intentional or unintentional
Examples of Nonverbal -Eye contact
Communication -facial expression
-posture and gesture
-time, space, territory
-appearance
-eye appeal of documents
Strong nonverbal skills -use posture to show interest
-eye contact
-probe for more info
-improve decoding skills
-reduce barriers
-observe video
low-context culture -logical, linear, action oriented culture
-favor explicit messages
with Verified Solutions | Latest Updated 2026
New requirements for com Media Savvy, Maintaining positive image
and presence online
what skills do employers -oral/written communicatoin skills
want? -ability to work in teams
-clean social media
-professionalism
-work ethic
-critical thinking
Challenges of information age -rapidly changing communication
technology
-self directed work groups
-growing diversity
-emphasis on ethics
-flattened management
how efficiently do we listen? 25 to 50 percent
what can obstruct effective -Physical barriers
listening? -grandstanding
-faking attention
-language
-thought speed
, How to build effective -Stop talking, let others speak
listening: - Control any external/internal
distractions
-be receptive/ open minded
-listen for main points
-capitalize on lag time
-Judge ideas, not appearances
-avoid interrupting
-take notes if needed
-provide feedback/confirmation
Nonverbal communication all unwritten/unspoken messages,
definition intentional or unintentional
Examples of Nonverbal -Eye contact
Communication -facial expression
-posture and gesture
-time, space, territory
-appearance
-eye appeal of documents
Strong nonverbal skills -use posture to show interest
-eye contact
-probe for more info
-improve decoding skills
-reduce barriers
-observe video
low-context culture -logical, linear, action oriented culture
-favor explicit messages
