NHA CMAA PRACTICE EXAM QUESTIONS AND CORRECT ANSWERS
|2026/2027 UPDATED |GUARANTEED PASS.
a) release of information for treatment, payment, and health care operations (TPO) - Answer -
During which of the following processes is an MA relieved from gaining authorization from a
patient?
a) release of information for treatment, payment, and health care operations (TPO)
b) release of information to an outside provider
c) release of information to an attorney's office
d) release of information to the department of health
a) it requires employers to maintain a workplace free from hazards that might cause serious
harm or death - Answer -Which of the following describes the purpose of the general duty
clause as outlined by OSHA?
a) it requires employers to maintain a workplace free from hazards that might cause serious
harm or death
b) it protects the employer from legal action if an OSHA standard is not followed
c) it requires employees to report workplace hazards to their supervisor in written format
d) it provides guidelines for employees to report potential workplace hazards anonymously
d) inform the patient that the copayment is due at the time of service - Answer -A patient
refuses to pay his copayment. Which of the following actions should the MA take?
a) offer to waive the fee for the patient
b) tell the patient to call the insurance carrier
1|Page
,c) advise the patient that the copayment will be added to the bill
d) inform the patient that the copayment is due at the time of service
a) written order from the provider - Answer -When a patient requires a diagnostic procedure,
which of the following is required?
a) written order from the provider
b) referral form
c) insurance request form
d) written letter of release from the patient
d) Lapar/o - Answer -Which of the following root words means "abdominal wall"?
a) Gastr/o
b) Myel/o
c) Aden/o
d) Lapar/o
d) inform the patient of the appointment cancellation policy - Answer -Which of the following
actions should the MA take when scheduling a new patient for a physical exam?
a) instruct the patient to verify his insurance prior to the visit
b) verify that the patient understands the coinsurance responsibilities
c) explain the importance of fasting for 12 hours in the event the provider orders blood draw
2|Page
,d) inform the patient of the appointment cancellation policy
c) patient name - Answer -All pages of a patient's medical record must contain which of the
following?
a) insurance ID number
b) patient address
c) patient name
d) SSN
d) distribute the travel itinerary - Answer -When an MA makes arrangements for a staff member
to attend a conference, which of the following is the most important step for keeping the office
informed?
a) evaluate the continue education units' value
b) determine the conference enrollment deadline
c) calculate the expense of the conference
d) distribute the travel itinerary
b) review the appointment schedule - Answer -Which of the following actions is an MA's priority
when pulling daily charts?
a) place the charts in the appropriate exam rooms
b) review the appointment schedule
3|Page
, c) review the charts for accuracy
d) arrange the chart sequentially
b) check that the patient signed and dated the patient information form - Answer -Which of the
following is an appropriate action to take when updating patient demographic information?
a) check that the patient indicated a payment method
b) check that the patient signed and dated the patient information form
c) make sure that the patient's insurance card is on file
d) make sure the name of the patient's previous providers is included
a) MSDS (material safety data sheets) - Answer -What should the MA use to determine the
proper way to dispose of an expired chemical cleaning product?
a) MSDS
b) EOP
c) RACE
d) CLIA
b) Mary Smith, M.D. - Answer -An MA is composing a business letter. Which of the following
signatures is the correct formatting for the provider's name?
a) Dr. Mary Smith, M.D.
b) Mary Smith, M.D.
4|Page
|2026/2027 UPDATED |GUARANTEED PASS.
a) release of information for treatment, payment, and health care operations (TPO) - Answer -
During which of the following processes is an MA relieved from gaining authorization from a
patient?
a) release of information for treatment, payment, and health care operations (TPO)
b) release of information to an outside provider
c) release of information to an attorney's office
d) release of information to the department of health
a) it requires employers to maintain a workplace free from hazards that might cause serious
harm or death - Answer -Which of the following describes the purpose of the general duty
clause as outlined by OSHA?
a) it requires employers to maintain a workplace free from hazards that might cause serious
harm or death
b) it protects the employer from legal action if an OSHA standard is not followed
c) it requires employees to report workplace hazards to their supervisor in written format
d) it provides guidelines for employees to report potential workplace hazards anonymously
d) inform the patient that the copayment is due at the time of service - Answer -A patient
refuses to pay his copayment. Which of the following actions should the MA take?
a) offer to waive the fee for the patient
b) tell the patient to call the insurance carrier
1|Page
,c) advise the patient that the copayment will be added to the bill
d) inform the patient that the copayment is due at the time of service
a) written order from the provider - Answer -When a patient requires a diagnostic procedure,
which of the following is required?
a) written order from the provider
b) referral form
c) insurance request form
d) written letter of release from the patient
d) Lapar/o - Answer -Which of the following root words means "abdominal wall"?
a) Gastr/o
b) Myel/o
c) Aden/o
d) Lapar/o
d) inform the patient of the appointment cancellation policy - Answer -Which of the following
actions should the MA take when scheduling a new patient for a physical exam?
a) instruct the patient to verify his insurance prior to the visit
b) verify that the patient understands the coinsurance responsibilities
c) explain the importance of fasting for 12 hours in the event the provider orders blood draw
2|Page
,d) inform the patient of the appointment cancellation policy
c) patient name - Answer -All pages of a patient's medical record must contain which of the
following?
a) insurance ID number
b) patient address
c) patient name
d) SSN
d) distribute the travel itinerary - Answer -When an MA makes arrangements for a staff member
to attend a conference, which of the following is the most important step for keeping the office
informed?
a) evaluate the continue education units' value
b) determine the conference enrollment deadline
c) calculate the expense of the conference
d) distribute the travel itinerary
b) review the appointment schedule - Answer -Which of the following actions is an MA's priority
when pulling daily charts?
a) place the charts in the appropriate exam rooms
b) review the appointment schedule
3|Page
, c) review the charts for accuracy
d) arrange the chart sequentially
b) check that the patient signed and dated the patient information form - Answer -Which of the
following is an appropriate action to take when updating patient demographic information?
a) check that the patient indicated a payment method
b) check that the patient signed and dated the patient information form
c) make sure that the patient's insurance card is on file
d) make sure the name of the patient's previous providers is included
a) MSDS (material safety data sheets) - Answer -What should the MA use to determine the
proper way to dispose of an expired chemical cleaning product?
a) MSDS
b) EOP
c) RACE
d) CLIA
b) Mary Smith, M.D. - Answer -An MA is composing a business letter. Which of the following
signatures is the correct formatting for the provider's name?
a) Dr. Mary Smith, M.D.
b) Mary Smith, M.D.
4|Page
