C215 Chapter 5 Quiz Question and answers already passed
2026
1. Which of the following is a common definition of quali- Conformance to
specifica-
ty that focuses on whether a product meets the design tions
standards set by engineers?
-fitness for use
-conformance to specifications
-value for price paid
-psychological criteria
2. In a manufacturing environment, which of the Durability
follow-ing best defines the quality dimension
related to how long a product will function before
it fails?
-Serviceability
-Reliability
-Features
-Durability
3. What type of organization produces intangible
prod-ucts that are experienced rather than Service
physically pos-sessed?
-Manufacturing
-Service
-Retail
-Wholesale
4. What does the Six Sigma program aim to achieve in the a defect rate of
approxi-
context of quality? mately 3.4 parts per mil-
-Employee lion
satisfaction through improved communica-
tion
1/
10
, -Maximum productivity through reduced costs
2/
10
2026
1. Which of the following is a common definition of quali- Conformance to
specifica-
ty that focuses on whether a product meets the design tions
standards set by engineers?
-fitness for use
-conformance to specifications
-value for price paid
-psychological criteria
2. In a manufacturing environment, which of the Durability
follow-ing best defines the quality dimension
related to how long a product will function before
it fails?
-Serviceability
-Reliability
-Features
-Durability
3. What type of organization produces intangible
prod-ucts that are experienced rather than Service
physically pos-sessed?
-Manufacturing
-Service
-Retail
-Wholesale
4. What does the Six Sigma program aim to achieve in the a defect rate of
approxi-
context of quality? mately 3.4 parts per mil-
-Employee lion
satisfaction through improved communica-
tion
1/
10
, -Maximum productivity through reduced costs
2/
10
