STATE FARM CLAIM RESOURCE
CERTIFICATION FINAL EXAM 2026
QUESTIONS WITH ANSWERS GRADED A+
COMPLETE SOLUTIONS
●● Loss History Report (LHR).
Answer: A report that provides a complete picture of the prior claim
history, and the Fair Credit Reporting Act (FCRA) requires an adverse
action notice be sent if any adverse action is taken based in part on the
LHR.
●● Previous Insurer Report (PIR).
Answer: A report that provides information on a prospect's previous auto
claim history.
●● Consumer History Report (CHR).
Answer: A report that provides information on a prospect's previous auto
claim history.
●● Undisclosed Driver Report (UDR).
Answer: A report that provides information on a prospect's previous auto
claim history.
CERTIFICATION FINAL EXAM 2026
QUESTIONS WITH ANSWERS GRADED A+
COMPLETE SOLUTIONS
●● Loss History Report (LHR).
Answer: A report that provides a complete picture of the prior claim
history, and the Fair Credit Reporting Act (FCRA) requires an adverse
action notice be sent if any adverse action is taken based in part on the
LHR.
●● Previous Insurer Report (PIR).
Answer: A report that provides information on a prospect's previous auto
claim history.
●● Consumer History Report (CHR).
Answer: A report that provides information on a prospect's previous auto
claim history.
●● Undisclosed Driver Report (UDR).
Answer: A report that provides information on a prospect's previous auto
claim history.