STATE FARM CLAIM RESOURCE
CERTIFICATION ACTUAL EXAM PAPER
2026 QUESTIONS WITH SOLUTIONS
VERIFIED ANSWERS
●● When estimating vehicle damage, if its determined a repair operation
is necessary, you should include a separate line item allowance on your
estimate.
T or F.
Answer: True
●● State Farm customers can have their vehicles repaired at the repair
facility of their choice.
T or F.
Answer: True
●● According to State Farm Guidelines, would betterment potentially
apply when refinishing a complete vehicle?
Yes or No.
Answer: Yes
, ●● The prices State Farm pays for most repair operations is determined
from:
A.)Printed or Electronic price guide
B.)Repair facility survey results
C.)Judgement Time
D.)All of the above
E.)Only A and C.
Answer: All of the above
●● According to current State Farm guidelines, its ACCEPTABLE to
specify aftermarket/non- oem Sheet metal ( Hoods, Fenders, Deck lids)
on State Farm estimates
T or F.
Answer: False
●● According to current State Farm guidelines, its ACCEPTABLE to
specify aftermarket/ non- oem mechanical parts (radiators, exhaust,
suspension components) on State Farm estimates.
T or F.
CERTIFICATION ACTUAL EXAM PAPER
2026 QUESTIONS WITH SOLUTIONS
VERIFIED ANSWERS
●● When estimating vehicle damage, if its determined a repair operation
is necessary, you should include a separate line item allowance on your
estimate.
T or F.
Answer: True
●● State Farm customers can have their vehicles repaired at the repair
facility of their choice.
T or F.
Answer: True
●● According to State Farm Guidelines, would betterment potentially
apply when refinishing a complete vehicle?
Yes or No.
Answer: Yes
, ●● The prices State Farm pays for most repair operations is determined
from:
A.)Printed or Electronic price guide
B.)Repair facility survey results
C.)Judgement Time
D.)All of the above
E.)Only A and C.
Answer: All of the above
●● According to current State Farm guidelines, its ACCEPTABLE to
specify aftermarket/non- oem Sheet metal ( Hoods, Fenders, Deck lids)
on State Farm estimates
T or F.
Answer: False
●● According to current State Farm guidelines, its ACCEPTABLE to
specify aftermarket/ non- oem mechanical parts (radiators, exhaust,
suspension components) on State Farm estimates.
T or F.
