STATE FARM AUTO EXTERNAL
CLAIM RESOURCE CERTIFICATION
TEST 2026 COMPLETE QUESTIONS
AND VERIFIED ANSWERS
◉ After Market Parts. Answer: Parts produced by a 3rd party for use on
automobiles.
◉ Betterment. Answer: An improvement made to and automobile that
increases its value, rather than a repair that simply maintains its current
value
◉ BL. Answer: Blend
◉ Blend. Answer: This operation is equal to half the RF time on a panel.
Blend would be necessary if an adjacent panel required some paint so
the color would match. If damage is within 18" of an adjacent panel then
blend. Allow 36" if it is a metallic or gold paint, because the paints are
hard to match.
◉ Bridge. Answer: Bridging occurs between 2 surfaces painted at the
same time. A good example would be seen between a molding and the
panel Eventually the bridge will crack between the two and the integrity
of the paint will deteriorate. Bridging is most often related to R&I. If a
shoes does not strip a panel naked then bridging will most likely occur.
, ◉ CEG. Answer: Collision Estimating Guide
◉ Collision Estimating Guide. Answer: A reference for how much time
the average mechanic or painter will require performing a specific task.
◉ Clean and Retape. Answer: When an adhesive molding, nameplate, or
emblem is removed and reinstalled. The painter must clean the glue off
and apply a new coat.
◉ Clear Coat. Answer: is used to seal in the color pigment on a panel.
Most vehicles have two stage paint which is first coat color, second coat
clear.
◉ Corrosion Protection. Answer: This material is applied to the
underside of a panel to prevent corrosion. This protection needs to be
considered when when estimating damage repair.
◉ Deductible. Answer: An amount, stated on the policy , for which the
policy holder is responsible. Deductibles are assessed on a per incident
basis.
◉ Depreciation. Answer: The decrease in the market value of a vehicle
over time. The amount of yearly depreciation is affected by variables
including car condition, resale market supply and demand, and
reputation of the manufacturer and or model.
CLAIM RESOURCE CERTIFICATION
TEST 2026 COMPLETE QUESTIONS
AND VERIFIED ANSWERS
◉ After Market Parts. Answer: Parts produced by a 3rd party for use on
automobiles.
◉ Betterment. Answer: An improvement made to and automobile that
increases its value, rather than a repair that simply maintains its current
value
◉ BL. Answer: Blend
◉ Blend. Answer: This operation is equal to half the RF time on a panel.
Blend would be necessary if an adjacent panel required some paint so
the color would match. If damage is within 18" of an adjacent panel then
blend. Allow 36" if it is a metallic or gold paint, because the paints are
hard to match.
◉ Bridge. Answer: Bridging occurs between 2 surfaces painted at the
same time. A good example would be seen between a molding and the
panel Eventually the bridge will crack between the two and the integrity
of the paint will deteriorate. Bridging is most often related to R&I. If a
shoes does not strip a panel naked then bridging will most likely occur.
, ◉ CEG. Answer: Collision Estimating Guide
◉ Collision Estimating Guide. Answer: A reference for how much time
the average mechanic or painter will require performing a specific task.
◉ Clean and Retape. Answer: When an adhesive molding, nameplate, or
emblem is removed and reinstalled. The painter must clean the glue off
and apply a new coat.
◉ Clear Coat. Answer: is used to seal in the color pigment on a panel.
Most vehicles have two stage paint which is first coat color, second coat
clear.
◉ Corrosion Protection. Answer: This material is applied to the
underside of a panel to prevent corrosion. This protection needs to be
considered when when estimating damage repair.
◉ Deductible. Answer: An amount, stated on the policy , for which the
policy holder is responsible. Deductibles are assessed on a per incident
basis.
◉ Depreciation. Answer: The decrease in the market value of a vehicle
over time. The amount of yearly depreciation is affected by variables
including car condition, resale market supply and demand, and
reputation of the manufacturer and or model.
