TEST PREMIUM QUESTIONS AND ACCURATE
ANSWERS ONE HUNDRED PERCENT CORRECT
◉ Why do companies buy uniforms.
Answer: Many of the same reasons they rent
light soil and wear conditions
uniform needs are highly customized
uniforms aren't available for pick up
very low employee turnover
◉ What are the typical FS buying motives.
Answer: Image and appearance
soil protection
sanitation
safety
convenience
minimize managerment involvement
trap moisture
comfort under foot
, ◉ Why do companies rent FS products.
Answer: large offerings
control housekeeping costs
convenience
reduce depreciation
promote a healthy environment
cleanliness issues
hygiene product offering line
◉ Why is out of market reputation so important.
Answer: Word of mouth. Customer tells 11 people when they have a
problem or bad experience 11 to 3 phnomenon
◉ How can you increase your chances of customers staying with
Cintas?.
Answer: The more products/services they have, the less likely they
are to leave. Adding value to every account
◉ What are the 4 Service Quality Absolutes.
Answer: Customers want their uniforms/products
They want them clean
They want them functional and in the correct number