MGMT 311 UPDATED FINAL EXAM Questions
and CORRECT Answers
Organizational Behavior (OB) - CORRECT ANSWERS A field of study devoted to understanding
and explaining the attitudes and behaviors of individuals and groups in organizations.
Organizational Mechanisms - CORRECT ANSWERS Organizational structure and organizational
culture — the broadest-level forces shaping employee behavior.
Group Mechanisms - CORRECT ANSWERS Leadership styles/behaviors and team characteristics
that influence individuals.
Individual Characteristics - CORRECT ANSWERS Ability and personality traits that each
employee brings to work.
Individual Mechanisms - CORRECT ANSWERS Job satisfaction, stress, motivation,
trust/justice/ethics, learning & decision-making.
Individual Outcomes - CORRECT ANSWERS Job performance and organizational commitment
— the two primary OB outcomes.
Resource-Based View (Inimitability) - CORRECT ANSWERS Firms that manage OB well can build
a competitive advantage that is hard for competitors to copy.
Method of Experience - CORRECT ANSWERS Trusting what you have personally seen or lived
through.
Method of Intuition - CORRECT ANSWERS Trusting what 'feels right' or 'seems obvious' — gut
feeling.
Method of Authority - CORRECT ANSWERS Trusting what an expert, leader, or credible source
tells you.
, Method of Science - CORRECT ANSWERS Using systematic data collection and analysis to test
hypotheses — the most rigorous method.
Positive correlation - CORRECT ANSWERS Variables move in the same direction (both increase
or both decrease).
Negative correlation - CORRECT ANSWERS Variables move in opposite directions (one up, one
down).
Weak correlation - CORRECT ANSWERS r ≈ ±0.10 — small relationship.
Moderate correlation - CORRECT ANSWERS r ≈ ±0.30 — meaningful relationship.
Strong correlation - CORRECT ANSWERS r ≈ ±0.50+ — large relationship.
Correlation ≠ Causation - CORRECT ANSWERS Two variables can correlate without one causing
the other (a third variable may explain both).
Job Performance - CORRECT ANSWERS The set of employee behaviors that contribute to
organizational goal accomplishment.
Routine task performance - CORRECT ANSWERS Performing well-known, recurring tasks in a
predictable way.
Adaptive task performance - CORRECT ANSWERS Adjusting to new or changing conditions on
the job.
Creative task performance - CORRECT ANSWERS Generating novel, useful ideas or solutions.
O*Net / Job Analysis - CORRECT ANSWERS A database of occupational information used to
identify the specific behaviors that underlie task performance for any given job.
and CORRECT Answers
Organizational Behavior (OB) - CORRECT ANSWERS A field of study devoted to understanding
and explaining the attitudes and behaviors of individuals and groups in organizations.
Organizational Mechanisms - CORRECT ANSWERS Organizational structure and organizational
culture — the broadest-level forces shaping employee behavior.
Group Mechanisms - CORRECT ANSWERS Leadership styles/behaviors and team characteristics
that influence individuals.
Individual Characteristics - CORRECT ANSWERS Ability and personality traits that each
employee brings to work.
Individual Mechanisms - CORRECT ANSWERS Job satisfaction, stress, motivation,
trust/justice/ethics, learning & decision-making.
Individual Outcomes - CORRECT ANSWERS Job performance and organizational commitment
— the two primary OB outcomes.
Resource-Based View (Inimitability) - CORRECT ANSWERS Firms that manage OB well can build
a competitive advantage that is hard for competitors to copy.
Method of Experience - CORRECT ANSWERS Trusting what you have personally seen or lived
through.
Method of Intuition - CORRECT ANSWERS Trusting what 'feels right' or 'seems obvious' — gut
feeling.
Method of Authority - CORRECT ANSWERS Trusting what an expert, leader, or credible source
tells you.
, Method of Science - CORRECT ANSWERS Using systematic data collection and analysis to test
hypotheses — the most rigorous method.
Positive correlation - CORRECT ANSWERS Variables move in the same direction (both increase
or both decrease).
Negative correlation - CORRECT ANSWERS Variables move in opposite directions (one up, one
down).
Weak correlation - CORRECT ANSWERS r ≈ ±0.10 — small relationship.
Moderate correlation - CORRECT ANSWERS r ≈ ±0.30 — meaningful relationship.
Strong correlation - CORRECT ANSWERS r ≈ ±0.50+ — large relationship.
Correlation ≠ Causation - CORRECT ANSWERS Two variables can correlate without one causing
the other (a third variable may explain both).
Job Performance - CORRECT ANSWERS The set of employee behaviors that contribute to
organizational goal accomplishment.
Routine task performance - CORRECT ANSWERS Performing well-known, recurring tasks in a
predictable way.
Adaptive task performance - CORRECT ANSWERS Adjusting to new or changing conditions on
the job.
Creative task performance - CORRECT ANSWERS Generating novel, useful ideas or solutions.
O*Net / Job Analysis - CORRECT ANSWERS A database of occupational information used to
identify the specific behaviors that underlie task performance for any given job.
