SERVICENOW CIS - DISCOVERY PAPER 2026
SOLVED QUESTIONS AND FULL SOLUTION
GRADED A+
◉ What MID Server Capabilities are available by default.
Answer: All
Cloud Management
Nmap
PowerShell
Resolve DNS
REST
SNMP
SOAP
SSH
VMware
WMI
◉ Where can you validate Discovery results?.
Answer: 1. Accessing the ECC queue
2. Analyzing the XML payload
3. Checking the Discovery log
,◉ What happens when you cancel an active Discovery?.
Answer: Any associated sensor transactions are immediately
terminated and any scheduled sensor jobs are deleted from the
system.
After cancellation, the cleanup Status shows the Completed count
and the cancellation is logged in the Discovery log.
◉ When should you run Network Discovery?.
Answer: It is intended for organizations that do not have complete
knowledge of the IP addresses available for Discovery in their
networks.
If you already know the IP address ranges in your network, it is not
necessary to run Network Discovery.
◉ What is the result of Network Discovery?.
Answer: Network Discovery, converts the IP networks it finds into IP
address Range Sets that you use in Discovery schedules to discover
configuration items (CI).
The MID Server uses the router tables on the starting routers to
discover other routers in the network. The MID Server then spreads
, out through the network, using router tables it finds to discover
other routers. It continues until all the routers and switches have
been explored.
◉ What are some high level Discovery troubleshooting areas?.
Answer: 1. Connectivity
2. Permissions
3. Configuration
4. Probes, Sensors, Process Classifiers
◉ Under which account does the MID server run?.
Answer: Local Admin Account
◉ If there are no working credentials for a device, which credentials
are used?.
Answer: MID Server Service Account
◉ Credentials for SSH are for?.
Answer: Unix/Linux
◉ Credentials for SNMP are for?.
Answer: Network/Printer Devices
SOLVED QUESTIONS AND FULL SOLUTION
GRADED A+
◉ What MID Server Capabilities are available by default.
Answer: All
Cloud Management
Nmap
PowerShell
Resolve DNS
REST
SNMP
SOAP
SSH
VMware
WMI
◉ Where can you validate Discovery results?.
Answer: 1. Accessing the ECC queue
2. Analyzing the XML payload
3. Checking the Discovery log
,◉ What happens when you cancel an active Discovery?.
Answer: Any associated sensor transactions are immediately
terminated and any scheduled sensor jobs are deleted from the
system.
After cancellation, the cleanup Status shows the Completed count
and the cancellation is logged in the Discovery log.
◉ When should you run Network Discovery?.
Answer: It is intended for organizations that do not have complete
knowledge of the IP addresses available for Discovery in their
networks.
If you already know the IP address ranges in your network, it is not
necessary to run Network Discovery.
◉ What is the result of Network Discovery?.
Answer: Network Discovery, converts the IP networks it finds into IP
address Range Sets that you use in Discovery schedules to discover
configuration items (CI).
The MID Server uses the router tables on the starting routers to
discover other routers in the network. The MID Server then spreads
, out through the network, using router tables it finds to discover
other routers. It continues until all the routers and switches have
been explored.
◉ What are some high level Discovery troubleshooting areas?.
Answer: 1. Connectivity
2. Permissions
3. Configuration
4. Probes, Sensors, Process Classifiers
◉ Under which account does the MID server run?.
Answer: Local Admin Account
◉ If there are no working credentials for a device, which credentials
are used?.
Answer: MID Server Service Account
◉ Credentials for SSH are for?.
Answer: Unix/Linux
◉ Credentials for SNMP are for?.
Answer: Network/Printer Devices
