MGMT 340 Exam 1 UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
What are some of the most frequently reported kinds of problems that managers face? - CORRECT
ANSWER decreased performance, short staffed, poor teamwork, lack of communication, high
turnover
What distinguishes managers who will be most successful in their careers? - CORRECT
ANSWER Managers must be educated, leaders that sypmathize are understand Organisational
behaviour is an interdisciplinary approach as it has borrowed concepts, theories, models and practices
of physical sciences as well as social sciences.
OB focuses on what three levels of behavioral causes or outcomes? - CORRECT
ANSWER Three levels of behavioral causes/outcomes in Organizational Behavior are;
Individual: Personality, decision making, motivation
Group: social structure of groups, leadership, power, negotiation
Organization: Organizational design, strategic HRM,
As a social science, what goals does OB try to accomplish? - CORRECT
ANSWER Organizational Behavior tries to Explain Predict Control
Explain the difference between a dependent and an independent variable. Give an example of each -
CORRECT ANSWER Dependent Variable: a response affected by an independent variable
example(job satisfaction)
Independent variable: Presumed cause of a change in the dependent variable example (team
responsibilites)
Explain the difference between a mediator and a moderator (or contingency variable). - CORRECT
ANSWER a mediator is an ambassador
a moderator is a supervisor
A mediator can be an indirect communication link between multiple parties, but they don't have the
power to cut a talk short A moderator has that power
, Organizational Behavior - CORRECT ANSWER an interdisciplinary social science engaged in
the systematic study of individual, group, and organizational process
contingency variables - CORRECT ANSWER situational factors: variables that moderate the
relationship between two or more variables
What's job satisfaction likely to predict? - CORRECT ANSWER Turnover or absenteeism. Job
satisfaction leads to job involvement, organizational commitment, perceived organizational support,
and engagement. Satisfaction is more likely to cause performance.
independent variable
dependent variable - CORRECT ANSWER job satisfaction
performance
high job satisfaction is more likely to cause better performance
Three components of attitude - CORRECT ANSWER affective, behavioral, cognitive
components
Job Attitudes - CORRECT ANSWER job satisfaction, job involvement, organizational
commitment
Validity - CORRECT ANSWER refers to the agreement between the value of a measurement
and its true value. example
Reliability - CORRECT ANSWER refers to the reproducibility of a measurement
metaanalysis - CORRECT ANSWER efficient way to collect first hand evidence; addresses
generalizability, analyzes lots of studies
correlation coefficient - CORRECT ANSWER a statistical measure of the extent to which two
factors vary together, and thus of how well either factor predicts the other
QUESTIONS AND CORRECT ANSWERS
What are some of the most frequently reported kinds of problems that managers face? - CORRECT
ANSWER decreased performance, short staffed, poor teamwork, lack of communication, high
turnover
What distinguishes managers who will be most successful in their careers? - CORRECT
ANSWER Managers must be educated, leaders that sypmathize are understand Organisational
behaviour is an interdisciplinary approach as it has borrowed concepts, theories, models and practices
of physical sciences as well as social sciences.
OB focuses on what three levels of behavioral causes or outcomes? - CORRECT
ANSWER Three levels of behavioral causes/outcomes in Organizational Behavior are;
Individual: Personality, decision making, motivation
Group: social structure of groups, leadership, power, negotiation
Organization: Organizational design, strategic HRM,
As a social science, what goals does OB try to accomplish? - CORRECT
ANSWER Organizational Behavior tries to Explain Predict Control
Explain the difference between a dependent and an independent variable. Give an example of each -
CORRECT ANSWER Dependent Variable: a response affected by an independent variable
example(job satisfaction)
Independent variable: Presumed cause of a change in the dependent variable example (team
responsibilites)
Explain the difference between a mediator and a moderator (or contingency variable). - CORRECT
ANSWER a mediator is an ambassador
a moderator is a supervisor
A mediator can be an indirect communication link between multiple parties, but they don't have the
power to cut a talk short A moderator has that power
, Organizational Behavior - CORRECT ANSWER an interdisciplinary social science engaged in
the systematic study of individual, group, and organizational process
contingency variables - CORRECT ANSWER situational factors: variables that moderate the
relationship between two or more variables
What's job satisfaction likely to predict? - CORRECT ANSWER Turnover or absenteeism. Job
satisfaction leads to job involvement, organizational commitment, perceived organizational support,
and engagement. Satisfaction is more likely to cause performance.
independent variable
dependent variable - CORRECT ANSWER job satisfaction
performance
high job satisfaction is more likely to cause better performance
Three components of attitude - CORRECT ANSWER affective, behavioral, cognitive
components
Job Attitudes - CORRECT ANSWER job satisfaction, job involvement, organizational
commitment
Validity - CORRECT ANSWER refers to the agreement between the value of a measurement
and its true value. example
Reliability - CORRECT ANSWER refers to the reproducibility of a measurement
metaanalysis - CORRECT ANSWER efficient way to collect first hand evidence; addresses
generalizability, analyzes lots of studies
correlation coefficient - CORRECT ANSWER a statistical measure of the extent to which two
factors vary together, and thus of how well either factor predicts the other
