MGMT 2500 Exam 1 Questions and
Answers
contingency approach - ANSWER-Using management concepts and techniques in a
situationally appropriate manner, instead of trying to rely on "one best way"
corporate social responsibilities (CSR) - ANSWER-"the notion that corporations have
an obligation to constituent groups in society other than stockholders and beyond
that prescribed by law or union contract.
CHAPTER 2 - ANSWER-
affirmative action - ANSWER-an artificial intervention aimed at giving management a
chance to correct an imbalance, an injustice, a mistake, or outright discrimination
that occurred in the past.
managing diversity - ANSWER-entails enabling people to perform up to their
maximum potential
workforce demographics - ANSWER-statistical profiles of the characteristics and
composition of the adult working population,
glass ceiling - ANSWER-represents an absolute barrier or solid roadblock that
prevents women from advancing to higher level positions
social categorization theory - ANSWER-holds that similarities and differences are
used as a basis for categorizing self and others into groups, with ensuing
categorizations distinguishing between one's own in-group and one or more out-
groups
information/decision making theory - ANSWER-proposes that diverse groups should
outperform homogenous groups
demographic fault line - ANSWER-"hypothetical dividing lines that may split a group
into subgroups based on one or more attributes."
diversity climate - ANSWER-Employees' aggregate perceptions about an
organization's policies, practices, and procedures pertaining to diversity
CHAPTER 3 - ANSWER-
organizational culture - ANSWER-set of shared, taken-for-granted implicit
assumptions that a group holds and that determines how it perceives, thinks about
and reacts to its various environments
Answers
contingency approach - ANSWER-Using management concepts and techniques in a
situationally appropriate manner, instead of trying to rely on "one best way"
corporate social responsibilities (CSR) - ANSWER-"the notion that corporations have
an obligation to constituent groups in society other than stockholders and beyond
that prescribed by law or union contract.
CHAPTER 2 - ANSWER-
affirmative action - ANSWER-an artificial intervention aimed at giving management a
chance to correct an imbalance, an injustice, a mistake, or outright discrimination
that occurred in the past.
managing diversity - ANSWER-entails enabling people to perform up to their
maximum potential
workforce demographics - ANSWER-statistical profiles of the characteristics and
composition of the adult working population,
glass ceiling - ANSWER-represents an absolute barrier or solid roadblock that
prevents women from advancing to higher level positions
social categorization theory - ANSWER-holds that similarities and differences are
used as a basis for categorizing self and others into groups, with ensuing
categorizations distinguishing between one's own in-group and one or more out-
groups
information/decision making theory - ANSWER-proposes that diverse groups should
outperform homogenous groups
demographic fault line - ANSWER-"hypothetical dividing lines that may split a group
into subgroups based on one or more attributes."
diversity climate - ANSWER-Employees' aggregate perceptions about an
organization's policies, practices, and procedures pertaining to diversity
CHAPTER 3 - ANSWER-
organizational culture - ANSWER-set of shared, taken-for-granted implicit
assumptions that a group holds and that determines how it perceives, thinks about
and reacts to its various environments
