OMGT 3123 Quiz 1 Ellis ECU Study Guide | Operations & Supply Chain Management Review,
Questions & Key Concepts
Mission Statement - correct answer ✔✔why an organization exists; describes what is important
to the organization, core values, and identifies the organization's domain
Operations and Supply Chain Strategy - correct answer ✔✔functional strategy- indicates how
structural and infrastructural elements with the operations and supply chain areas will be
acquired and developed to support the overall business strategy
Structural element - correct answer ✔✔tangible resources such as buildings, equipment, and
computer systems.
Infrastructural element - correct answer ✔✔the policies, people, decision rules, and
organizational structure choices made by a firm.
Four Performance Dimensions - correct answer ✔✔Quality, Time, Flexibility, Cost
Conformance Quality - correct answer ✔✔Addresses whether a product was made or a service
performed to specifications
Business Strategy - correct answer ✔✔identifies a firm's targeted customers and sets time
frames and performance objectives for the business
Mix Flexibility - correct answer ✔✔ability to produce a wide range of products or service
Two Competing Products - Importance Dimensions - correct answer ✔✔importance X score
Manufacturing Processes - correct answer ✔✔-Continuous Flow Processes
Questions & Key Concepts
Mission Statement - correct answer ✔✔why an organization exists; describes what is important
to the organization, core values, and identifies the organization's domain
Operations and Supply Chain Strategy - correct answer ✔✔functional strategy- indicates how
structural and infrastructural elements with the operations and supply chain areas will be
acquired and developed to support the overall business strategy
Structural element - correct answer ✔✔tangible resources such as buildings, equipment, and
computer systems.
Infrastructural element - correct answer ✔✔the policies, people, decision rules, and
organizational structure choices made by a firm.
Four Performance Dimensions - correct answer ✔✔Quality, Time, Flexibility, Cost
Conformance Quality - correct answer ✔✔Addresses whether a product was made or a service
performed to specifications
Business Strategy - correct answer ✔✔identifies a firm's targeted customers and sets time
frames and performance objectives for the business
Mix Flexibility - correct answer ✔✔ability to produce a wide range of products or service
Two Competing Products - Importance Dimensions - correct answer ✔✔importance X score
Manufacturing Processes - correct answer ✔✔-Continuous Flow Processes
