OMGT Exam 1 Study Guide | Operations Management Review, Key Concepts &
Practice Questions
Electronic commerce refers to the use of information technology solutions to automate
business transactions. - correct answer ✔✔True
The drive for efficiency has decreased the level of globalization in the world economy over the
last twenty years. - correct answer ✔✔False
Some organizations do not have an operations function - correct answer ✔✔False
Of the three flows linking organizations in a supply chain, information and monetary flows
always move upstream and physical flows always move downstream - correct answer ✔✔False
Most organizations cannot function as part of a larger supply chain - correct answer ✔✔False
The supply chain is a network of manufacturers and service providers that work together to
convert and move goods from the raw materials stage to the end user - correct answer ✔✔True
To participate in a supply chain, a firm need not actually handle the physical goods at some
point - correct answer ✔✔True
Information and materials are two examples of inputs to the transformation process - correct
answer ✔✔True
The transformation process can be used to describe the production on ONLY intangible services
- correct answer ✔✔False
, Inputs to the transformation process are tangible, but the outputs maybe tangible or intangible
- correct answer ✔✔False
In general, operations management activities are not information and decision intensive -
correct answer ✔✔False
A second-tier supplier is upstream from a first-tier supplier in the supply chain - correct answer
✔✔True
Most of the participants in a supply chain cannot be both suppliers and customers - correct
answer ✔✔False
Relationship management is not the component of a supply chain that is the most susceptible
to breakdown - correct answer ✔✔False
To avoid supply chain problems, firms must manage relationships with their downstream
suppliers as well as their upstream customers - correct answer ✔✔False
The association for operations management is AOM - correct answer ✔✔False
The logistics function of a supply chain would include Marketing and Engineering as its key inter-
organizational participants - correct answer ✔✔False
Which of the following statements regarding the supply chain is TRUE? - correct answer ✔✔A
first-tier supplier is downstream from a second-tier supplier
Which of these statements about recent trends in operations and supply chain management is
BEST? - correct answer ✔✔More companies are putting an emphasis on relationship
management
Practice Questions
Electronic commerce refers to the use of information technology solutions to automate
business transactions. - correct answer ✔✔True
The drive for efficiency has decreased the level of globalization in the world economy over the
last twenty years. - correct answer ✔✔False
Some organizations do not have an operations function - correct answer ✔✔False
Of the three flows linking organizations in a supply chain, information and monetary flows
always move upstream and physical flows always move downstream - correct answer ✔✔False
Most organizations cannot function as part of a larger supply chain - correct answer ✔✔False
The supply chain is a network of manufacturers and service providers that work together to
convert and move goods from the raw materials stage to the end user - correct answer ✔✔True
To participate in a supply chain, a firm need not actually handle the physical goods at some
point - correct answer ✔✔True
Information and materials are two examples of inputs to the transformation process - correct
answer ✔✔True
The transformation process can be used to describe the production on ONLY intangible services
- correct answer ✔✔False
, Inputs to the transformation process are tangible, but the outputs maybe tangible or intangible
- correct answer ✔✔False
In general, operations management activities are not information and decision intensive -
correct answer ✔✔False
A second-tier supplier is upstream from a first-tier supplier in the supply chain - correct answer
✔✔True
Most of the participants in a supply chain cannot be both suppliers and customers - correct
answer ✔✔False
Relationship management is not the component of a supply chain that is the most susceptible
to breakdown - correct answer ✔✔False
To avoid supply chain problems, firms must manage relationships with their downstream
suppliers as well as their upstream customers - correct answer ✔✔False
The association for operations management is AOM - correct answer ✔✔False
The logistics function of a supply chain would include Marketing and Engineering as its key inter-
organizational participants - correct answer ✔✔False
Which of the following statements regarding the supply chain is TRUE? - correct answer ✔✔A
first-tier supplier is downstream from a second-tier supplier
Which of these statements about recent trends in operations and supply chain management is
BEST? - correct answer ✔✔More companies are putting an emphasis on relationship
management
