OMGT Test 1 Study Guide | Operations Management Review, Key Concepts & Practice
Questions
CHAPTER 1 - correct answer ✔✔
Which of the following statements regarding the supply chain is TRUE? - correct answer ✔✔D)
A first-tier supplier is downstream from a second-tier supplier.
Which of these statements about recent trends in operations and supply chain management is
BEST? - correct answer ✔✔C) More companies are putting an emphasis on relationship
management.
An electric commerce system: - correct answer ✔✔D) Can improve the speed and quality of
business communication.
The collection of people, technology, and systems within an organization that has primary
responsibility for providing the organization's products or services is called: - correct answer
✔✔B) The operations function.
The organization that provides national and institutional leadership in purchasing and materials
management is: - correct answer ✔✔A) ISM.
Which of the following lists is in correct supply chain order? - correct answer ✔✔D) First-tier
supplier -> Manufacturer -> Distributor.
Which of the following is NOT a flow typically found in a supply chain? - correct answer ✔✔D)
Risk.
Which of the following is primarily a supply chain management decision? - correct answer
✔✔B) From whom to purchase materials.
,_____ is an example of an output of the transformation process. - correct answer ✔✔C)
Satisfied Customers.
Efforts to improve cooperation among firms in the supply chain can be characterized as: -
correct answer ✔✔C) Relationship Management.
Which job title would most likely be responsible for supervising production in a manufacturing
setting? - correct answer ✔✔B) Production Manager.
Jon was a mathematical wiz. He had a flair for developing spreadsheets, using statistics and
creating simulations to show the effects of changes in policy and infrastructure. His skills
equipped him well for his operations and supply chain position as: - correct answer ✔✔B) An
Analyst.
Which department is LEAST likely to interact with the purchasing function? - correct answer
✔✔C) Human Resources.
Which of the following statements about the operations function is NOT correct? - correct
answer ✔✔C) The outputs of an operations function are always tangible.
Which of the following is NOT a trend in operations management? - correct answer ✔✔D)
Decreased Customization.
Planning numbers needed for effective decision-making are typically developed by: - correct
answer ✔✔A) Forecasting.
Most organizations cannot function as a part of a larger supply chain. - correct answer
✔✔FALSE
, The supply chain is a network of manufacturers and service providers that work together to
convert and move goods from the raw materials stage to the end user. - correct answer
✔✔TRUE
To participate in a supply chain, a firm doesn't need to actually handle the physical goods at
some point. - correct answer ✔✔TRUE
Information and materials are two examples of inputs to the transformation process. - correct
answer ✔✔TRUE
The transformation process can be used to describe the production of ONLY intangible services.
- correct answer ✔✔FALSE
Inputs to the transformation process are intangible, but the outputs may be tangible or
intangible. - correct answer ✔✔FALSE
In general, operations management activities are not information and decision intensive. -
correct answer ✔✔FALSE
A second-tier supplier is upstream from a first-tier supplier in the supply chain. - correct answer
✔✔TRUE
Most of the participants in a supply chain cannot be both suppliers and customers. - correct
answer ✔✔FALSE
Electronic commerce refers to the use of information technology solutions to automate
business transactions. - correct answer ✔✔TRUE
The drive for efficiency has decreased the level of globalization in the world economy over the
last 20 years. - correct answer ✔✔FALSE
Questions
CHAPTER 1 - correct answer ✔✔
Which of the following statements regarding the supply chain is TRUE? - correct answer ✔✔D)
A first-tier supplier is downstream from a second-tier supplier.
Which of these statements about recent trends in operations and supply chain management is
BEST? - correct answer ✔✔C) More companies are putting an emphasis on relationship
management.
An electric commerce system: - correct answer ✔✔D) Can improve the speed and quality of
business communication.
The collection of people, technology, and systems within an organization that has primary
responsibility for providing the organization's products or services is called: - correct answer
✔✔B) The operations function.
The organization that provides national and institutional leadership in purchasing and materials
management is: - correct answer ✔✔A) ISM.
Which of the following lists is in correct supply chain order? - correct answer ✔✔D) First-tier
supplier -> Manufacturer -> Distributor.
Which of the following is NOT a flow typically found in a supply chain? - correct answer ✔✔D)
Risk.
Which of the following is primarily a supply chain management decision? - correct answer
✔✔B) From whom to purchase materials.
,_____ is an example of an output of the transformation process. - correct answer ✔✔C)
Satisfied Customers.
Efforts to improve cooperation among firms in the supply chain can be characterized as: -
correct answer ✔✔C) Relationship Management.
Which job title would most likely be responsible for supervising production in a manufacturing
setting? - correct answer ✔✔B) Production Manager.
Jon was a mathematical wiz. He had a flair for developing spreadsheets, using statistics and
creating simulations to show the effects of changes in policy and infrastructure. His skills
equipped him well for his operations and supply chain position as: - correct answer ✔✔B) An
Analyst.
Which department is LEAST likely to interact with the purchasing function? - correct answer
✔✔C) Human Resources.
Which of the following statements about the operations function is NOT correct? - correct
answer ✔✔C) The outputs of an operations function are always tangible.
Which of the following is NOT a trend in operations management? - correct answer ✔✔D)
Decreased Customization.
Planning numbers needed for effective decision-making are typically developed by: - correct
answer ✔✔A) Forecasting.
Most organizations cannot function as a part of a larger supply chain. - correct answer
✔✔FALSE
, The supply chain is a network of manufacturers and service providers that work together to
convert and move goods from the raw materials stage to the end user. - correct answer
✔✔TRUE
To participate in a supply chain, a firm doesn't need to actually handle the physical goods at
some point. - correct answer ✔✔TRUE
Information and materials are two examples of inputs to the transformation process. - correct
answer ✔✔TRUE
The transformation process can be used to describe the production of ONLY intangible services.
- correct answer ✔✔FALSE
Inputs to the transformation process are intangible, but the outputs may be tangible or
intangible. - correct answer ✔✔FALSE
In general, operations management activities are not information and decision intensive. -
correct answer ✔✔FALSE
A second-tier supplier is upstream from a first-tier supplier in the supply chain. - correct answer
✔✔TRUE
Most of the participants in a supply chain cannot be both suppliers and customers. - correct
answer ✔✔FALSE
Electronic commerce refers to the use of information technology solutions to automate
business transactions. - correct answer ✔✔TRUE
The drive for efficiency has decreased the level of globalization in the world economy over the
last 20 years. - correct answer ✔✔FALSE
