OMGT Final Exam Study Guide | Operations & Supply Chain Management Review, Key
Concepts & Practice Questions
Chief objective of supply chain is to... - correct answer ✔✔- achieve and sustain competitive
advantage in the market
The SCOR-DS model isn't a diagram that identifies the organizations upstream and downstream
in the supply chain - correct answer ✔✔- true
Definition of flexibility - correct answer ✔✔- reconfiguring systems rapidly to manage change
Supply chain consists of what three parts - correct answer ✔✔- sourcing
- operations
- logistics
Who developed the value chain model - correct answer ✔✔- Michael Porter
What are the three benefits of flexible supply chain - correct answer ✔✔- protection against
threats
- ability to adapt quickly
- process simplification
Business process is... - correct answer ✔✔- a structure set of activities designed to produce a
specific output
Business process management consists of the following steps - correct answer ✔✔- design
- execute
- optimize
, - monitor
What is a benefit of using business process management - correct answer ✔✔- increase value
added time
Productivity is expressed as - correct answer ✔✔- output divided by input
What is the definition of benchmarking - correct answer ✔✔- the process of measuring
products, services, and processes, against those of organizations known to be leaders in one or
more aspects of their operations
Definition of make-to-stock ordering - correct answer ✔✔- a push manufacturing strategy
- takes advantage of economies of scale and process efficiency
Definition of make-to-order - correct answer ✔✔- a pull manufacturing strategy
- products are greatly customized
Definition of assemble to order - correct answer ✔✔- a hybrid between M-T-S and M-T-O
- assembly is in the hands of the customer
Total quality management is what? - correct answer ✔✔- a management philosophy
characterized by customer driven quality
Who is the quality guru known for his contributions to the quality of 14 points of management?
- correct answer ✔✔- W. Edwards Deming
TQM components of customer driven quality is defined into two main types - correct answer
✔✔- internal
Concepts & Practice Questions
Chief objective of supply chain is to... - correct answer ✔✔- achieve and sustain competitive
advantage in the market
The SCOR-DS model isn't a diagram that identifies the organizations upstream and downstream
in the supply chain - correct answer ✔✔- true
Definition of flexibility - correct answer ✔✔- reconfiguring systems rapidly to manage change
Supply chain consists of what three parts - correct answer ✔✔- sourcing
- operations
- logistics
Who developed the value chain model - correct answer ✔✔- Michael Porter
What are the three benefits of flexible supply chain - correct answer ✔✔- protection against
threats
- ability to adapt quickly
- process simplification
Business process is... - correct answer ✔✔- a structure set of activities designed to produce a
specific output
Business process management consists of the following steps - correct answer ✔✔- design
- execute
- optimize
, - monitor
What is a benefit of using business process management - correct answer ✔✔- increase value
added time
Productivity is expressed as - correct answer ✔✔- output divided by input
What is the definition of benchmarking - correct answer ✔✔- the process of measuring
products, services, and processes, against those of organizations known to be leaders in one or
more aspects of their operations
Definition of make-to-stock ordering - correct answer ✔✔- a push manufacturing strategy
- takes advantage of economies of scale and process efficiency
Definition of make-to-order - correct answer ✔✔- a pull manufacturing strategy
- products are greatly customized
Definition of assemble to order - correct answer ✔✔- a hybrid between M-T-S and M-T-O
- assembly is in the hands of the customer
Total quality management is what? - correct answer ✔✔- a management philosophy
characterized by customer driven quality
Who is the quality guru known for his contributions to the quality of 14 points of management?
- correct answer ✔✔- W. Edwards Deming
TQM components of customer driven quality is defined into two main types - correct answer
✔✔- internal
