PROFESSIONAL COMMUNICATION SKILLS FOR
NURSES 9 COMPLETE STUDY GUIDE AND
NURSING COMMUNICATION REVIEW 2026
◉ When working on a nursing unit, the nurse recognizes that
incomplete communication errors most often occur during which
activity ?
Answer: A handoff procedure
◉ When calling a healthcare provider, the nurse provides their
name, the unit and hospital the call is being made from, the patient's
name, and that the patient is having trouble breathing. The nurse is
demonstrating which step in the SBAR format for communicating
with a patient's primary care provider (PCP)
Answer: Situation
◉ A nurse recognizes that strategies for clear, accurate
communication to promote patient safety include which of the
following?
Answer: Establishing a safe environment
,◉ The nurse is caring for a patient who is becoming increasingly
short of breath. The nurse decides to call the physician. Which of the
following should the nurse initially do when speaking with the
physician?
Answer: State the problem
◉ In regard to informed consent, Which of the following statements
is true?
Answer: Consent must be voluntary
◉ Which of the following shows the correct progression of the
nursing process' phases
Answer: Assessment, problem identification/diagnosis, outcome
identification/planning, implementation, evaluation
◉ Whose code of ethics for nurses establishes principled guidelines
and standards of practice designed to protect the integrity of
patients related to their care, health, safety, and rights?
Answer: American Nurses Association
◉ A 16 year old unconscious trauma victim arrives in the emergency
department with a life threatening condition and requires
emergency surgery. under these circumstances, what can the nurse
correctly assume?
Answer: The surgery can be performed without consent.
, ◉ During a routine visit, the nurse notes that a child has several
bruises at various stages of healing. the child reports" mommy
doesn't like me when i don't do my chores ". Failure to report these
finding is an example of what from of nursing malpractice?
Answer: Negligence
◉ Which of the following types of thinking reflects the nursing
process?
Answer: Inquiry
◉ The ethical decision-making model where good is defined as
maximum welfare or happiness is known as the
Answer: utilitarian model
◉ Which of the following statements is true about the critical
thinking process
Answer: it is goal directed
◉ Personal values are defines as
Answer: values shaped by family, religious beliefs, and years of
experience.