CEAP TEST PAPER 2026 FULL QUESTIONS
AND SOLUTIONS EXPERT REVIEW
CORRECTLY ANSWERED GRADED A+
⩥ Disability management. Answer: The process of effectively dealing
with employees who become disabled, using services, people, and
materials to 1. Minimize impact and cost of disability to the employer
and the employee and 2. Encourage a return to some level of work and
productivity of an employee with disabilities
⩥ GAF. Answer: Global assessment of functioning, rating scale used to
report an individual's overall functioning on axis V of the DSM
diagnosis scheme.
⩥ EAP action plan. Answer: A written plan of action based on the
assessment of the client's needs and strengths, that identifies the request
for service, sets goals, describes a strategy for achieving these goals, and
engages in joint problem solving with the client.
⩥ EAP participant satisfaction. Answer: A measure of EAP performance
based on formal or informal feedback from EAP participants. Objective
measurement of client satisfaction is typically obtained from anonymous
response surveys that are distributed as standard operating procedure of
a closure of a case.
,⩥ EAP case. Answer: A formal documented relationship between an EA
professional and participant or eligible dependent that is initiated upon
proviso of an assessment and/or counseling. More than a casual
conversation or informational call, the case entails the opening of a
confidential file, awareness by the participant, covered employee, or
eligible dependent that he represents an EAP case, keeping case notes of
the discussion and reporting problem disposition. A case may also be
opened when an EAP participant requests follow-up services from the
employee assistance professional.
⩥ Basic EAP workflow-EAP Assessment. Answer: EA professional
gathers information about presenting concern, triages, uses evidence-
based screening and SBIRT protocols to identify issues beyond the
client's initial presenting concerns (job performance, alcohol, drug use,
medication use) develop action plan
⩥ For whom is the external network most appropriate?. Answer: It's
skills to employers of nearly any size a geographic make up
⩥ What is an external vendor?. Answer: A company that provides EAP
services to multiple employers
⩥ Regulatory referral. Answer: Mandatory referral based on violation of
state or federal regulation guidelines such as the DOT, nuclear
regulatory commission, with potential job jeopardy for noncompliance
, ⩥ What is the workflow for an individual in crisis?. Answer: 1. Initial
contact gather basic information and triage to assessment or clinician 2.
Work with resources to ensure safety (managers, corporate safety or
police, 911, family members, coworkers)/same-day EAP assessment
with focus on safety and crisis stabilization 3. Crisis stabilization/is
unstable send to emergency room or treatment facility
⩥ What are the questions to consider when evaluating the results of the
treatment provider's assessment?. Answer: 1. Do recommendations
match the employers policy's? 2. Do recommendations include: level of
care, insurance coverage, availability, location/ease of access,
detoxification, treatment services, plan for follow-up care? 3. Impact the
insurance coverage has on non-compliance 4. Expected duration of
intensive treatment 5. Does the client need to be absent from work? 6.
Does the client have health Insurance that covers treatment?
⩥ Management consultant. Answer: An EA professional on staff with an
EAP vendor who monitors the client's care and coordinates with the
employer's human resources and management representatives.
⩥ What type of addiction treatment is preferred in EAPs?. Answer:
Abstinence-based
⩥ Basic EAP workflow-referral. Answer: EA professional helps refer to
programs matching the presenting concerns (financial/legal, short-term
counseling, programs and benefits available through the employee work
organization). Refer to services available through insurance.
AND SOLUTIONS EXPERT REVIEW
CORRECTLY ANSWERED GRADED A+
⩥ Disability management. Answer: The process of effectively dealing
with employees who become disabled, using services, people, and
materials to 1. Minimize impact and cost of disability to the employer
and the employee and 2. Encourage a return to some level of work and
productivity of an employee with disabilities
⩥ GAF. Answer: Global assessment of functioning, rating scale used to
report an individual's overall functioning on axis V of the DSM
diagnosis scheme.
⩥ EAP action plan. Answer: A written plan of action based on the
assessment of the client's needs and strengths, that identifies the request
for service, sets goals, describes a strategy for achieving these goals, and
engages in joint problem solving with the client.
⩥ EAP participant satisfaction. Answer: A measure of EAP performance
based on formal or informal feedback from EAP participants. Objective
measurement of client satisfaction is typically obtained from anonymous
response surveys that are distributed as standard operating procedure of
a closure of a case.
,⩥ EAP case. Answer: A formal documented relationship between an EA
professional and participant or eligible dependent that is initiated upon
proviso of an assessment and/or counseling. More than a casual
conversation or informational call, the case entails the opening of a
confidential file, awareness by the participant, covered employee, or
eligible dependent that he represents an EAP case, keeping case notes of
the discussion and reporting problem disposition. A case may also be
opened when an EAP participant requests follow-up services from the
employee assistance professional.
⩥ Basic EAP workflow-EAP Assessment. Answer: EA professional
gathers information about presenting concern, triages, uses evidence-
based screening and SBIRT protocols to identify issues beyond the
client's initial presenting concerns (job performance, alcohol, drug use,
medication use) develop action plan
⩥ For whom is the external network most appropriate?. Answer: It's
skills to employers of nearly any size a geographic make up
⩥ What is an external vendor?. Answer: A company that provides EAP
services to multiple employers
⩥ Regulatory referral. Answer: Mandatory referral based on violation of
state or federal regulation guidelines such as the DOT, nuclear
regulatory commission, with potential job jeopardy for noncompliance
, ⩥ What is the workflow for an individual in crisis?. Answer: 1. Initial
contact gather basic information and triage to assessment or clinician 2.
Work with resources to ensure safety (managers, corporate safety or
police, 911, family members, coworkers)/same-day EAP assessment
with focus on safety and crisis stabilization 3. Crisis stabilization/is
unstable send to emergency room or treatment facility
⩥ What are the questions to consider when evaluating the results of the
treatment provider's assessment?. Answer: 1. Do recommendations
match the employers policy's? 2. Do recommendations include: level of
care, insurance coverage, availability, location/ease of access,
detoxification, treatment services, plan for follow-up care? 3. Impact the
insurance coverage has on non-compliance 4. Expected duration of
intensive treatment 5. Does the client need to be absent from work? 6.
Does the client have health Insurance that covers treatment?
⩥ Management consultant. Answer: An EA professional on staff with an
EAP vendor who monitors the client's care and coordinates with the
employer's human resources and management representatives.
⩥ What type of addiction treatment is preferred in EAPs?. Answer:
Abstinence-based
⩥ Basic EAP workflow-referral. Answer: EA professional helps refer to
programs matching the presenting concerns (financial/legal, short-term
counseling, programs and benefits available through the employee work
organization). Refer to services available through insurance.
