NYS CIVIL SERVICE SUPERVISION QUESTIONS
WITH CORRECT ANSWERS
What should you avoid as a supervisor? - ans-inconsistency
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Before taking disciplinary action, - ans-always give the employee a chance to explain
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Your criticisms should be... - ans-specific
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how should you delegate responsibilities? - ans-wisely
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What must you not do as a supervisor - ans-lose your temper and do not argue
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A supervisor should be - ans-fair impartial and open minded
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True or false? asking for employees' advice and input can be helpful in decision making -
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ans-True
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As a supervisor what must you always keep... - ans-your promises
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What should you always keep in mind? - ans-
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the feelings, abilities, dignity, and motives of your staff
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Remain loyal... - ans-to your employees' interests
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What should you NEVER do when criticizing an employee? - ans-do it in front of others/
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treat them like children
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Should you admit mistakes to employees and others? - ans-
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Yes, Don't place blame on your employees, or make excuses
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How should you approach goals - ans-
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Be reasonable in your expectations, give complete instructions, and establish well-
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planned goals. zx
True or False: avoid being bogged down by details by avoiding knowledge about office kno
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wledge and procedures - ans-False - zx zx zx zxzx zx
You should Be knowledgeable about office details and procedures, but avoid becoming bo
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gged down in detail. zx zx zx
WITH CORRECT ANSWERS
What should you avoid as a supervisor? - ans-inconsistency
zx zx zx zx zx zx zx zxzx
Before taking disciplinary action, - ans-always give the employee a chance to explain
zx zx zx zx zxzx zx zx zx zx zx zx zx
Your criticisms should be... - ans-specific
zx zx zx zx zxzx
how should you delegate responsibilities? - ans-wisely
zx zx zx zx zx zxzx
What must you not do as a supervisor - ans-lose your temper and do not argue
zx zx zx zx zx zx zx zx zxzx zx zx zx zx zx zx
A supervisor should be - ans-fair impartial and open minded
zx zx zx zx zxzx zx zx zx zx
True or false? asking for employees' advice and input can be helpful in decision making -
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
ans-True
zxzx
As a supervisor what must you always keep... - ans-your promises
zx zx zx zx zx zx zx zx zxzx zx
What should you always keep in mind? - ans-
zx zx zx zx zx zx zx zxzx
the feelings, abilities, dignity, and motives of your staff
zx zx zx zx zx zx zx zx
Remain loyal... - ans-to your employees' interests
zx zx zxzx zx zx zx
What should you NEVER do when criticizing an employee? - ans-do it in front of others/
zx zx zx zx zx zx zx zx zx zxzx zx zx zx zx zx
treat them like children
zx zx zx zx
Should you admit mistakes to employees and others? - ans-
zx zx zx zx zx zx zx zx zxzx
Yes, Don't place blame on your employees, or make excuses
zx zx zx zx zx zx zx zx zx
How should you approach goals - ans-
zx zx zx zx zx zxzx
Be reasonable in your expectations, give complete instructions, and establish well-
zx zx zx zx zx zx zx zx zx zx
planned goals. zx
True or False: avoid being bogged down by details by avoiding knowledge about office kno
zx zx zx zx zx zx zx zx zx zx zx zx zx zx
wledge and procedures - ans-False - zx zx zx zxzx zx
You should Be knowledgeable about office details and procedures, but avoid becoming bo
zx zx zx zx zx zx zx zx zx zx zx zx zx
gged down in detail. zx zx zx