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Exam (elaborations)

NYS CIVIL SERVICE SUPERVISION QUESTIONS WITH CORRECT ANSWERS

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NYS CIVIL SERVICE SUPERVISION QUESTIONS WITH CORRECT ANSWERS

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NYS CIVIL SERVICE SUPERVISION QUESTIONS
WITH CORRECT ANSWERS



What should you avoid as a supervisor? - ans-inconsistency
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Before taking disciplinary action, - ans-always give the employee a chance to explain
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Your criticisms should be... - ans-specific
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how should you delegate responsibilities? - ans-wisely
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What must you not do as a supervisor - ans-lose your temper and do not argue
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A supervisor should be - ans-fair impartial and open minded
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True or false? asking for employees' advice and input can be helpful in decision making -
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ans-True
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As a supervisor what must you always keep... - ans-your promises
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What should you always keep in mind? - ans-
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the feelings, abilities, dignity, and motives of your staff
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Remain loyal... - ans-to your employees' interests
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What should you NEVER do when criticizing an employee? - ans-do it in front of others/
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treat them like children
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Should you admit mistakes to employees and others? - ans-
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Yes, Don't place blame on your employees, or make excuses
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How should you approach goals - ans-
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Be reasonable in your expectations, give complete instructions, and establish well-
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planned goals. zx




True or False: avoid being bogged down by details by avoiding knowledge about office kno
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wledge and procedures - ans-False - zx zx zx zxzx zx




You should Be knowledgeable about office details and procedures, but avoid becoming bo
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gged down in detail. zx zx zx

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