Questions and Answers
1. human resources management: the design of formal systems in an organization to a
manage human talent for accomplishing organizational goals
2. human capital: the collective value of the capabilities, knowledge, skills, life experiences, and
motivation of an organization workforce
3. core competency: a unique capability that creates high value at which an organization excels
4. productivity: measure of quantity/quality of work done, considering cost and resources
5. organizational culture: shared values/beliefs that give members meaning and provide
them rules for behavior
6. expatriate: citizen of country working in second county as employee of company in the first
country
7. host-country national: citizen of one country working in that country and employed by
organization in second country
8. third country national: citizen of one country, working in second country, employed by
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, organization in third country
9. hr generalist: responsibility for performing a variety of activities
10. hr specialist: has in-depth knowledge ad expertise in limited area of human resources
11. strategy: a plan an organization uses/follows for how to compete successfully, survive and
grow
12. strategic planning: process of defining organizations strategy and allocating
resources towards its achievement
13. organizational mission: the core reason for the existence of the organization and what
makes it unique
14. strategic hr management: entails providing input into organizational strategic
planning and appro- priate use of HR management practices to gain competitive advantage
15. multinational coroporation (MNC): a corporation that has facilities and other
assets in at least one other country than its home country
16. offshoring: the relocation of a business process or operation by a company from one
country to another
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